Joseph Swailes

• Achieved sales targets through persuasive selling techniques.
• Grown airfreight LAX consolidations from one per week to three consolidations per week adding 200,000 kg per annum.
• Negotiated contracts with suppliers, ensuring cost-effectiveness.
• Current accounts are starting to generate £16,000 per month GP, leading in to 2025 with new business gained starting in January, this will grow to a estimated 25,000GP. Further to this I have a mixed pipeline of opportunities in negotiation valuing £3,000,000 in revenue per month with an estimated GP of £450,000 per month. This consists of Warehousing, Global Ocean and global airfreight and some road freight opportunities.
• Presented sales data and insights to leadership to aid strategy development and planning.
• Kept clear, detailed customer records to maximise future sales opportunities.

• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Identified opportunities to drive business growth, diversification and expansion.
• Contacted and converted potential customers via telephone, email and in-person enquiries.
• Analysed sales reports to identify trends and update strategies.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
• Air, Road and ocean focused
• Gained business for one of the largest Paper and Adhesive companies in the South West.
• building consolidations from New York into the UK starting with 1-2 PMCS per week
• Generating roughly £5000gp per month.

• Air, Ocean and Road Focused on a global Level.
• Gained business for a oil and gas company. 250 40ft HQ containers shipping from SHA-Mombassa
• I gained a mixture of Road, Air and Ocean business.
• over the period at Delamode, i was generating £5000GP per month.
• Identified opportunities to drive business growth, diversification and expansion.
• Optimised sales methods to best engage, acquire and retain customers.
• Generated leads to bring in new client revenue and improve bottom-line profitability.

• Secured high-value contracts with key industry clients.
• Established new customer accounts through dedicated cold calling and exceptional service.
• Provided clear, accurate pricing information to customers regarding specific products.
• Fostered customer loyalty and consistent investment by building positive and productive relationships.
• Retained long-term accounts by developing tailored packages and pricing structures.
• Identified prospect needs and offered appropriate products and services.
• Expertly managed sales lifecycles, from lead generation through to contract negotiations and closings.
• Managed over 50 calls per day, whilst also sending out 50 emails per day which increased sales by 10%.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Generating sales calls for my friends insurance company.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.

• Identified and closed new business opportunities through strategic networking, enhancing valuable client bases.
• Created new client pipeline to meet monthly targets.
• Oversaw full sales lifecycle from prospecting clients to closing deals.
• Closed complex, lucrative deals with new customers.
• Influenced key decision-making and established trust with stakeholders.

Wins

• Closed one of the largest food and beverage companies globally, initially just the warehousing with a GP of £75,000 per annum. Starting to move a fraction of their freight with the potential GP for imports and exports valued at over £300,000- £500,000 GP per annum.
• Gained a part of the business of one of the largest distributors of novelty items, with the GP estimated at £30,000.
• One of the largest distributors of specific tools from the USA. Weekly air & ocean consignments. Estimated GP £70,000 per annum.
• Various SME accounts ranging between 20-£30,000 GP per annum.

• Gained over 100 new accounts relating to American airfreight imports. Also generating non-targeted profit due to these accounts importing from various other markets.
• Achieved sales goals and service performance goals of over £150,000 by cultivating and securing new customer relationships, and looking after existing clients.
• Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
• Resolved communication issues impacting sales and business outcomes, due to Covid restrictions, by finding new ways to locate prospect's contact details.
• Retained South West client-base to ensure no business is lost during pandemic price increases.
• Immediately addressed problems with customer accounts to promote quick resolution. As well as resolved issues related to profitability and business objective achievement.
• Received numerous recognitions for exceptional customer service.
• Managed route planning and travel schedule.

• Performed immediate troubleshooting and repairs, diagnosing system faults with accuracy.
• Responded to customer requests with friendly, knowledgeable service and support.
• Promptly responded to inquiries and requests from prospective customers.
• Trained new members of staff regarding company operations, policies and services.
• Helped gain new business by providing quotations for potential new clients.
• Maintained client relations by completing customer visits.
• Shadowed District Manager on new business calls.
• Updated customer rate cards to help with business growth.
• Managed over 50 calls per day which increased sales growth by 10%

• Managed customs entries
• Organised transport
• Built quotations to gain existing business which helped contribute Bristol's office profit
• Helped customers with updates and customs procedures
• Accounts for duty and vat payable
• Built spreadsheets and word documents.
• Maintained Sea freight and Air freight consolidations