Joe Sledmere
City of London,United Kingdom
Summary
Hospitality professional with nearly five years of management experience in fast-paced environments. Proven ability to lead teams effectively while maintaining high standards of service. Strong background in wine, with a keen interest in transitioning to retail while staying connected to the food world in London. Committed to continuous learning and embracing new challenges.
Overview
12
12
years of professional experience
Work history
FOH Area Manager
Honey & Co
London
2021.09 - Current
- Managed drinks operations company-wide, optimising margins and training staff on new wines to elevate product knowledge and service quality.
- Oversaw new openings and daily operations across five sites, collaborating with kitchen management and individual shop managers to ensure great communication & efficiency. Have been very involved in working collaboratively with the kitchen management & the managers of the individual shops
- Oversaw daily activities at deli and shops to maintain high standards of service.
- Successfully ran various supper clubs in all of the sites
- Cultivated strong relationships with suppliers, focusing on wine selection to enhance offerings and improve customer experience.
Shop General Manager
Bross Bagels
Edinburgh
2020.02 - 2021.08
- Managed & oversaw the day to day running of two bagel / coffee shops.
- Trained staff & directly hired staff
Assistant Manager
Checkpoint
Edinburgh
2019.09 - 2020.02
- Built up a FOH team & was responsible for training
- Worked directly with the head chef in the day to day runnings of the venue, organised events & set dinners.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Delegated tasks to team members efficiently improving overall productivity.
- Handled customer complaints effectively, restoring trust in the venue
General Manager
The Voyage of Buck
Edinburgh
2018.07 - 2019.09
- Responsible for all aspects of the business, including finance & payroll etc
- Training staff to a high level
- Dealt with all drinks suppliers & ensured decent margins were achieved
- put together cocktail & wine lists seasonally
Bar Manager
Tom Phat
Melbourne
2018.01 - 2018.06
Bar Manager
Hamilton's Bar & Kitchen
Edinburgh
2016.07 - 2017.12
Waiter & bartender
Speratus
Edinburgh
2015.08 - 2016.09
Food and Beverage Supervisor
Prestige
Glasgow
2014.07 - 2014.08
Education
Master of Arts - Humanities
University of Edinburgh
EdinburghPersonal Alcohol license holder -
Edinburgh City Council
Edinburghlevel 3 - WINE
WSET
London 2023.09 -
Skills
- Staff recruitment and training
- Order management
- Staff development
- Controlling costs
Languages
English
French ................................ Very good command
Timeline
level 3 - WINE
WSET
2023.09 -
FOH Area Manager
Honey & Co
2021.09 - Current
Shop General Manager
Bross Bagels
2020.02 - 2021.08
Assistant Manager
Checkpoint
2019.09 - 2020.02
General Manager
The Voyage of Buck
2018.07 - 2019.09
Bar Manager
Tom Phat
2018.01 - 2018.06
Bar Manager
Hamilton's Bar & Kitchen
2016.07 - 2017.12
Waiter & bartender
Speratus
2015.08 - 2016.09
Food and Beverage Supervisor
Prestige
2014.07 - 2014.08
Master of Arts - Humanities
University of Edinburgh
Personal Alcohol license holder -
Edinburgh City Council