Joe Phillips
Hednesford,Staffordshire
Summary
Dedicated professional with expertise in customer service and vehicle maintenance, specialising in engine repair, diagnostics, and wheel alignment. Demonstrates strong skills in regulatory compliance, safety procedure adherence, and inventory control. Known for methodical analysis and a deadline-driven approach to vehicle inspections and repairs. Committed to enhancing operational efficiency through effective communication and manual handling techniques.
Overview
8
8
years of professional experience
33
33
years of post-secondary education
Work history
Bank Driver
Sciensus
Burton-on-Trent, Staffordshire
2025.03 - Current
- Kept accurate records of all deliveries made during the day.
- Conducted basic vehicle maintenance for optimal performance.
- Resolved logistical issues swiftly to ensure on-time deliveries.
- Followed route schedules, improved punctuality.
Plumber's mate
Allround Plumbing
Bewdley, West Midlands
2024.07 - 2025.03
Vehicle technician
Nissan Motors
Cannock, Staffordshire
2023.06 - 2024.07
- Drove vehicles to determine problems and test repairs.
- Worked with customers to assess vehicle issues and document vehicle symptoms.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Located and diagnosed engine faults.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Read and followed technical documentation to complete accurate repairs.
- Documented work logs and repairs to maintain accurate records.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Aligned and adjusted vehicle steering, motors and brakes.
- Changed vehicle oil and replaced filter.
- Performed targeted troubleshooting and diagnostics, quickly remedying mechanical issues.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
- Completed computer-assigned vehicle alignments.
Vehicle technician
Bravo Autos
Cannock, Staffordshire
2022.05 - 2023.06
- Drove vehicles to determine problems and test repairs.
- Worked with customers to assess vehicle issues and document vehicle symptoms.
- Located and diagnosed engine faults.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Documented work logs and repairs to maintain accurate records.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Aligned and adjusted vehicle steering, motors and brakes.
- Changed vehicle oil and replaced filter.
- Performed targeted troubleshooting and diagnostics, quickly remedying mechanical issues.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
Vehicle technician
Renault
Cannock, Staffordshire
2018.07 - 2022.05
- Drove vehicles to determine problems and test repairs.
- Worked with customers to assess vehicle issues and document vehicle symptoms.
- Located and diagnosed engine faults.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Read and followed technical documentation to complete accurate repairs.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Documented work logs and repairs to maintain accurate records.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Aligned and adjusted vehicle steering, motors and brakes.
- Changed vehicle oil and replaced filter.
- Used automated testing methods to carefully diagnose vehicle faults.
Education
GCSEs - English Literature
Kingsmead School
Cannock, STS 2012.08 - 2017.06
GCSEs - Geography
Kingsmead School
Cannock, STS 2012.08 - 2017.06
GCSEs - D&T Product Design
Kingsmead School
Cannock, STS 2012.08 - 2017.06
IMI Level 3 in Automotive Refrigerant Handling - Vehicle Technician
Institute Motor Industry
Doncaster 2018.07 - 2021.08
GCSEs - English Language
Kingsmead School
Cannock, STS 2012.09 - 2017.06
GCSEs - Mathematics
Kingsmead School
Cannock, STS 2017.09 - 2018.06
GCSEs - Science
Kingsmead School
Cannock, STS 2012.09 - 2017.06
GCSEs - Information Technology
Kingsmead School
Cannock, STS 2012.09 - 2017.06
Skills
- Customer Service
- Manual handling
- Verbal communication
- Inventory control
- Regulatory compliance
- Engine repair
- Vehicle diagnostics
- Wheel alignment
- Methodical analysis
- Vehicle repair and maintenance
- Vehicle inspections
- Safety procedure compliance
- Parts oiling and greasing
- Deadline-driven
Affiliations
- Outdoor activities including running and keeping fit.
Timeline
Bank Driver
Sciensus
2025.03 - Current
Plumber's mate
Allround Plumbing
2024.07 - 2025.03
Vehicle technician
Nissan Motors
2023.06 - 2024.07
Vehicle technician
Bravo Autos
2022.05 - 2023.06
IMI Level 3 in Automotive Refrigerant Handling - Vehicle Technician
Institute Motor Industry
2018.07 - 2021.08
Vehicle technician
Renault
2018.07 - 2022.05
GCSEs - Mathematics
Kingsmead School
2017.09 - 2018.06
GCSEs - English Language
Kingsmead School
2012.09 - 2017.06
GCSEs - Science
Kingsmead School
2012.09 - 2017.06
GCSEs - Information Technology
Kingsmead School
2012.09 - 2017.06
GCSEs - English Literature
Kingsmead School
2012.08 - 2017.06
GCSEs - Geography
Kingsmead School
2012.08 - 2017.06
GCSEs - D&T Product Design
Kingsmead School
2012.08 - 2017.06