Joe Phillips
Hednesford,Staffordshire
Summary
Dedicated professional with expertise in customer service and vehicle maintenance, specialising in engine repair, diagnostics, and wheel alignment. Demonstrates strong skills in regulatory compliance, safety procedure adherence, and inventory control. Known for methodical analysis and a deadline-driven approach to vehicle inspections and repairs. Committed to enhancing operational efficiency through effective communication and manual handling techniques.
Overview
8
8
years of professional experience
33
33
years of post-secondary education
Work history
Bank Driver
Sciensus
Burton-on-Trent, Staffordshire
03.2025 - Current
- Kept accurate records of all deliveries made during the day.
- Conducted basic vehicle maintenance for optimal performance.
- Resolved logistical issues swiftly to ensure on-time deliveries.
- Followed route schedules, improved punctuality.
Plumber's mate
Allround Plumbing
Bewdley, West Midlands
07.2024 - 03.2025
Vehicle technician
Nissan Motors
Cannock, Staffordshire
06.2023 - 07.2024
- Drove vehicles to determine problems and test repairs.
- Worked with customers to assess vehicle issues and document vehicle symptoms.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Located and diagnosed engine faults.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Read and followed technical documentation to complete accurate repairs.
- Documented work logs and repairs to maintain accurate records.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Aligned and adjusted vehicle steering, motors and brakes.
- Changed vehicle oil and replaced filter.
- Performed targeted troubleshooting and diagnostics, quickly remedying mechanical issues.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
- Completed computer-assigned vehicle alignments.
Vehicle technician
Bravo Autos
Cannock, Staffordshire
05.2022 - 06.2023
- Drove vehicles to determine problems and test repairs.
- Worked with customers to assess vehicle issues and document vehicle symptoms.
- Located and diagnosed engine faults.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Documented work logs and repairs to maintain accurate records.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Aligned and adjusted vehicle steering, motors and brakes.
- Changed vehicle oil and replaced filter.
- Performed targeted troubleshooting and diagnostics, quickly remedying mechanical issues.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
Vehicle technician
Renault
Cannock, Staffordshire
07.2018 - 05.2022
- Drove vehicles to determine problems and test repairs.
- Worked with customers to assess vehicle issues and document vehicle symptoms.
- Located and diagnosed engine faults.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Read and followed technical documentation to complete accurate repairs.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Documented work logs and repairs to maintain accurate records.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Aligned and adjusted vehicle steering, motors and brakes.
- Changed vehicle oil and replaced filter.
- Used automated testing methods to carefully diagnose vehicle faults.
Education
GCSEs - English Literature
Kingsmead School
Cannock, STS 08.2012 - 06.2017
GCSEs - Geography
Kingsmead School
Cannock, STS 08.2012 - 06.2017
GCSEs - D&T Product Design
Kingsmead School
Cannock, STS 08.2012 - 06.2017
IMI Level 3 in Automotive Refrigerant Handling - Vehicle Technician
Institute Motor Industry
Doncaster 07.2018 - 08.2021
GCSEs - English Language
Kingsmead School
Cannock, STS 09.2012 - 06.2017
GCSEs - Mathematics
Kingsmead School
Cannock, STS 09.2017 - 06.2018
GCSEs - Science
Kingsmead School
Cannock, STS 09.2012 - 06.2017
GCSEs - Information Technology
Kingsmead School
Cannock, STS 09.2012 - 06.2017
Skills
- Customer Service
- Manual handling
- Verbal communication
- Inventory control
- Regulatory compliance
- Engine repair
- Vehicle diagnostics
- Wheel alignment
- Methodical analysis
- Vehicle repair and maintenance
- Vehicle inspections
- Safety procedure compliance
- Parts oiling and greasing
- Deadline-driven
Affiliations
- Outdoor activities including running and keeping fit.
Timeline
Bank Driver
Sciensus
03.2025 - Current
Plumber's mate
Allround Plumbing
07.2024 - 03.2025
Vehicle technician
Nissan Motors
06.2023 - 07.2024
Vehicle technician
Bravo Autos
05.2022 - 06.2023
IMI Level 3 in Automotive Refrigerant Handling - Vehicle Technician
Institute Motor Industry
07.2018 - 08.2021
Vehicle technician
Renault
07.2018 - 05.2022
GCSEs - Mathematics
Kingsmead School
09.2017 - 06.2018
GCSEs - English Language
Kingsmead School
09.2012 - 06.2017
GCSEs - Science
Kingsmead School
09.2012 - 06.2017
GCSEs - Information Technology
Kingsmead School
09.2012 - 06.2017
GCSEs - English Literature
Kingsmead School
08.2012 - 06.2017
GCSEs - Geography
Kingsmead School
08.2012 - 06.2017
GCSEs - D&T Product Design
Kingsmead School
08.2012 - 06.2017