Joe Olver

This job has allowed me to work under pressure when it is busy. Serving multiple customers at a time, whilst being friendly and attentive has taught me how to utilise time and resources. Teaching new staff allows me to pass on knowledge and help others learn new cocktails and bartending skills.

I was responsible for assisting customers, using the tills and stocking the shelves. I also had to ensure procedures were followed surrounding the sale of alcohol and cigarettes. I aimed to build rapport with new and existing customers, especially as I worked here during the Covid-19 pandemic as I thought it was important that people were interacting when they were able to leave the house.