Joe Meghani
Lightwater,Surrey
Summary
I am a strategic and people-focused professional with experience in operational leadership, HR responsibilities, and workforce development. I work closely with directors and operations managers to support the smooth and efficient running of the organisation. As a qualified Education and Training practitioner, I am passionate about developing others and enjoy designing and delivering structured training programmes that help both new and existing staff build confidence, enhance their skills, and grow in their professional roles.
Alongside my leadership experience, I bring a strong clinical background from working in high-pressure healthcare environments within the NHS Ambulance Service. I have extensive experience delivering emergency care and treatment, managing life-threatening conditions, and safely preparing and administering medications. I work collaboratively with multidisciplinary healthcare professionals to ensure safe, coordinated, and patient-centred care, while contributing to service improvement and maintaining high professional and regulatory standards.
Overview
23
23
years of professional experience
1
1
Certification
Work history
General Manager/Training Manager
Reliance Ambulance Service
2021.11 - 2026.03
- Managed day-to-day operations to ensure seamless service delivery and meet organisational targets
- Supervised and performance-managed a multidisciplinary team, providing support to enhance team effectiveness
- Delivered structured induction programmes for new staff, ensuring safe and effective onboarding
- Designed and implemented ongoing training programmes for existing staff to enhance skills and maintain compliance
- Developed and updated training materials, SOPs, and competency frameworks
- Monitored mandatory training completion and maintained accurate training records to ensure compliance and readiness
- Facilitated training to support continuous professional development
- Ensured compliance with organisational policies, health & safety, and regulatory requirements
- Collaborated with senior leadership to align training strategy with business objectives
- Monitored KPIs and implemented performance improvement plans
- Managed budgets related to staffing and training resources
- Managed recruitment processes, including job postings, shortlisting, interviewing, and onboarding
- Conducted right-to-work checks and ensured compliance with employment legislation
- Drafted and issued contracts, offer letters, and employment documentation
Emergency Medical Technician
ION Ambulance Care
2019.11 - 2021.11
- Safely transferred high-dependency and critically unwell patients between HDU, ICU, theatres, and specialist centres
- Conducted pre-transfer clinical assessments, ensuring patient stability and suitability for safe transport
- Tracked advanced observations during transfer, including ECG, invasive blood pressure, oxygen saturation, and capnography.
- Maintained haemodynamic stability through vigilant observation and prompt escalation of patient deterioration
- Prepared and checked transfer equipment, including monitors, syringe drivers, emergency drugs, and suction
- Worked collaboratively within multidisciplinary teams, including anaesthetists, critical care nurses, and paramedics
Emergency Medical Technician
Surrey Ambulance Service
2012.10 - 2019.11
- Responded to emergency and urgent calls, delivering timely pre-hospital care in high-pressure environments
- Delivered Basic Life Support (BLS), including CPR and AED use
- Managed trauma presentations, including bleeding control, fracture stabilisation, and spinal precautions
- Conducted comprehensive primary and secondary patient assessments (ABCDE approach)
- Monitored and documented vital signs, including ECG, oxygen saturation, blood glucose, and blood pressure, ensuring accurate assessment for timely intervention
- Completed electronic Patient Care Records (PCRs) accurately, maintaining compliance with professional and legal standards
- Maintained ambulance readiness through daily checks of vehicle, equipment, and medication, ensuring optimal operational capability
- Worked collaboratively with paramedics, nurses, police, and fire services
- Demonstrated effective communication skills when supporting distressed or vulnerable patients
Emergency Medical Technician
UK Specialist Ambulance Service
2011.11 - 2012.10
- See duties above
Emergency Medical Technician/Student Paramedic
London Ambulance Service
2010.02 - 2011.10
- See duties above
Data Entry/Administration Clerk
NHS Primary Care Support Service
2009.01 - 2010.01
- Maintained and updated electronic patient records, achieving high accuracy and completeness standards
- Processed referrals, appointment bookings, and clinic lists in a timely manner
- Managed incoming correspondence, including emails, letters, and clinical documentation
- Ensured compliance with GDPR and NHS confidentiality policies when handling sensitive patient information
- Verified patient demographic details and resolved data discrepancies
- Supported clinicians and administrative teams by retrieving and reporting data efficiently, enhancing operational workflows
- Assisted with audit preparation and implemented data quality improvements, contributing to compliance and accuracy
- Liaised with GP practices, hospitals, and community services regarding patient information
- Maintained filing systems (electronic and paper-based where applicable)
Assistant groundskeeper & retail assistant
Chessington Golf Club
2003.08 - 2009.01
- Assisted in the maintenance of greens, tees, fairways, and bunkers to ensure high playing standards across the golf course.
- Operated and maintained groundskeeping machinery including mowers, strimmers, and turf care equipment.
- Supported routine turf management tasks such as mowing, aeration, fertilising, and irrigation.
- Worked as part of the grounds team to prepare the course for daily play and competitions while following health and safety procedures.
- Working in the club shop and clubhouse bar serving customers
Education
GCSEs -
Chessington Community College
Chessington 01/1998 - 01/2001
GCSEs -
Malden Oaks Secondary School
Ham 01/2001 - 01/2003
Skills
- Delivering organisational objectives through effective planning, workforce oversight, and performance management
- Recruitment, employee relations, employment law compliance, and policy implementation
- Designing and delivering induction programmes for new staff and ongoing CPD for existing teams
- KPI monitoring, audit processes, and continuous service enhancement
- Delivering training courses to new/existing staff
- Building strong working relationships across teams and external partners
- Proficient in Microsoft Office for analysis and documentation
- 10 years experience in emergency care and treatment, managing life-threatening conditions, and safely preparing and administering medications
- Fully trained in teaching First Response Emergency Care, Emergency First Aid at Work Level 3, Moving People Safely and Administration of Emergency Oxygen
Affiliations
- Enjoying downtime with wife and son
- Sport & exercise
- Music & Movies
- Gardening
Certification
- English GCSE: C Grade
- Mathematics GCSE: C Grade
- Science GCSE: C Grade
- BTEC Level 3 Award in Ambulance Aid and Ambulance Driving - 2010
- Category C1 Driving - 2009
- Ambulance Blue Light Driving Qualification – 2010
- TQUK Level 3 Award in Education and Training – 2023
References
References available upon request.
Timeline
General Manager/Training Manager
Reliance Ambulance Service
2021.11 - 2026.03
Emergency Medical Technician
ION Ambulance Care
2019.11 - 2021.11
Emergency Medical Technician
Surrey Ambulance Service
2012.10 - 2019.11
Emergency Medical Technician
UK Specialist Ambulance Service
2011.11 - 2012.10
Emergency Medical Technician/Student Paramedic
London Ambulance Service
2010.02 - 2011.10
Data Entry/Administration Clerk
NHS Primary Care Support Service
2009.01 - 2010.01
Assistant groundskeeper & retail assistant
Chessington Golf Club
2003.08 - 2009.01
GCSEs -
Chessington Community College
01/1998 - 01/2001
GCSEs -
Malden Oaks Secondary School
01/2001 - 01/2003