Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Joe Magowan

Belfast,Antrim and Newtownabbey

Summary

Client-oriented professional with strong communication and public speaking skills, adept at engaging with key consumers and key stakeholders to deliver exceptional customer service. Proficient in IT tools including PowerPoint, Word, Excel, Office, and Teams, ensuring seamless operational support. Demonstrates a commitment to fostering positive interpersonal relationships and enhancing client satisfaction.

Overview

15
15
years of professional experience

Work history

Prestige Irish Whiskey Developer

Dillon Bass/Irish Distillers
Belfast, Antrim
05.2018 - Current

This role involved acting as a Brand Ambassador for the Prestige Irish Whiskey Brands of the Irish Distillers Pernod Ricard portfolio, and working to implement brand plans and strategy in the NI market.
• Building strong relationships with key bartenders, bar managers, bar owners, and influential trade partners.
• Delivering immersive training sessions, portfolio masterclasses, and staff education in top-tier accounts.
• Supporting development and execution of on-trade activation plans (perfect serves, menu placements, experiential events).
• Collaborating with the On-Trade Commercial Team to identify high-value opportunities and drive rate-of-sale.
• Ensuring consistent visibility of Prestige Whiskey SKUs through advocacy programs and tailored brand experiences.
• Partnering with off-trade teams to elevate brand visibility in premium retail and specialist whiskey accounts.
• Conducting staff education, tasting events, and consumer engagement sessions.
• Supporting premium retail launch plans
• Building relationships with category buyers, whiskey specialists and independent retail owners.
• Working closely with Brand Marketing teams to ensure alignment on messaging, digital content, event strategy and PR.
• Working with cross-functional teams to deliver impactful NPD launches.
• Supporting PR activations, media tastings, launch and trade events/shows.
• Gathering trade and consumer feedback to support future product development and positioning.
• Planning and delivering prestige experiences across festivals, whiskey shows, trade events and VIP tastings.
• Organising and delivering exclusive tastings, educational sessions, distillery visits and portfolio showcases.
• Acting as an expert in Irish Whiskey history, production, innovation and trends
• Delivering consistent best-in-class training tailored to audiences: trade consumers, internal staff, media and partners.

Powers Whiskey Brand Ambassador

Dillon Bass
Belfast
05.2016 - 05.2018
  • Conducting whiskey tastings, hosting educational seminars, and sharing the rich heritage of Powers.
  • Building relationships with key influencers, bartenders, and consumers to increase brand advocacy.
  • Organizing and delivering tasting events and brand experiences
  • Assisting with market penetration, identifying merchandising and branding opportunities, and ensuring product availability.

Duty Manager

The Vineyard
Belfast, Antrim
04.2011 - 04.2016
  • Opening & closing the shop
  • Oversaw stock checks and reordering, ensuring product availability at all times.
  • Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
  • Liaised with suppliers regularly, maintaining strong business relationships.
  • Handled cash transactions accurately for financial integrity.
  • Conducted training sessions for new employees, enhancing team competence.
  • Delivered excellent customer service through effective communication skills.

Education

Master of Arts - Photography

University of Ulster

General Certificate - Distilling (Cereal)

Institute of Brewing & Distilling

Extended Certificate - Applied Marketing

The Chartered Institute of Marketing

Higher National Diploma - Media & Moving Image

Belfast Metropolitan College
Belfast

GCSEs & A-Levels -

St Joseph's College

Skills

  • Strong communication and public speaking skills
  • Confident with IT - PowerPoint, Word, Excel, Office, Teams
  • Client-oriented Customer service focused Strong interpersonal skills Excellent at engaging with guests/visitors/patrons

Affiliations

  • Photography

References

References available upon request.

Timeline

Prestige Irish Whiskey Developer

Dillon Bass/Irish Distillers
05.2018 - Current

Powers Whiskey Brand Ambassador

Dillon Bass
05.2016 - 05.2018

Duty Manager

The Vineyard
04.2011 - 04.2016

Master of Arts - Photography

University of Ulster

General Certificate - Distilling (Cereal)

Institute of Brewing & Distilling

Extended Certificate - Applied Marketing

The Chartered Institute of Marketing

Higher National Diploma - Media & Moving Image

Belfast Metropolitan College

GCSEs & A-Levels -

St Joseph's College
Joe Magowan