Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
TruckDriver

Joe Lilley

Leicester,Leicestershire

Summary

Efficient Duty manager capable of acting in multiple capacities to promote efficient and high-quality operations. Professionally able to handle challenging requests with friendly and knowledgeable support. Skilled in cash safe management, security, inventory, customer service,

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work history

Duty Manager

Central COOP
Leicester, Leicestershire
07.2020 - Current

SHOP-FLOOR

  • Manage teams of up to 12 colleagues.
  • Performed training sessions for new colleagues, enhancing team competence.
  • Achieve smooth daily operations, delegating tasks efficiently.
  • Manage banking transfers, investigate any inconsistencies.
  • Lead by example, motivating staff ensuring peak performance.
  • Ensure customer satisfaction with prompt problem resolution.

BAKERY

  • Uphold high standards of hygiene for consumer's health safety.
  • Maintain consistent stock availability for consumers.
  • Exhibit composure during busy periods.

Education

Certificate of Higher Education - Creative media and production Technology

South Leicestershire College
Leicester
09.2018 - 01.2020

GCSE - GCSE

Countesthorpe Leysland Community College
Leicester
09.2012 - 07.2018

Skills

  • Safe deposit logging
  • Hygiene consciousness
  • Tactful customer service
  • Microsoft office
  • Cinematography

Affiliations

  • Cars
  • Film fanatic
  • Outdoor activities (Go-ape, Ninja warrior)
  • Reading
  • Media creation

Languages

English
Native
German
Intermediate

Timeline

Duty Manager

Central COOP
07.2020 - Current

Certificate of Higher Education - Creative media and production Technology

South Leicestershire College
09.2018 - 01.2020

GCSE - GCSE

Countesthorpe Leysland Community College
09.2012 - 07.2018
Joe Lilley