Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Joe LEWIS

Sandhurst,Royal Berkshire

Summary

The Subject Matter Expert (SME) will support the System Integration Senior Manager in carrying out
project deliverables, executing scheduled test and commissioning activities for Wise Technical
Limited at various airports across the UK. This role requires a confident individual who takes initiative,
follows structured processes, and can make informed decisions under pressure.

Overview

17
17
years of professional experience

Work history

Subject matter expert

Wise Technical LTD
London
2018.03 - Current

Diagnose issues and advise HBS technicians to maintain equipment performance and reliability.

Achieved system readiness by testing and commissioning HBS and cabin x-ray systems, ensuring operational reliability.

Created and executed test plans and detailed test cases for releases.

Conducted investigations to diagnose origins of downtime in machine and system failures, leading to targeted resolutions.

Enhanced stakeholder decision-making by presenting test results and recommendations, clarifying issues for informed actions.

Conduct research and analysis to support continuous improvement and innovation.

Attend project meetings and contribute insights to improve testing efficiency and effectiveness.

Duty Engineer

Heathrow Airport Ltd
London
2017.03 - 2018.03

Acted as the primary technical point of contact during critical system outages.

Organised preventative maintenance schedule to enhance equipment reliability and readiness for service.

Led shift team in executing daily duties, assigning responsibilities and prioritising tasks to ensure operational efficiency.

Supervised job performance and coordinated daily shift handovers to maintain operational continuity and ensure seamless transitions.

Conduct research, analysis, and insights for continuous improvement initiatives and innovation.

HBS Engineering Technician

Heathrow Airport
London
2009.02 - 2017.03

Delivered machine readiness by executing commissioning and testing for new installations.

Executed corrective and preventative maintenance across HBS systems, enhancing system reliability.

Carried out validation testing supporting project teams during upgrade activities.

Facilitated continuous improvement projects and root cause analysis investigations, driving operational enhancements.

Coordinated upskilling and training for newer technicians and apprentices, fostering team capability.

Education

Higher National Certificate (Level 5) - Electrical/ Electronic Engineering

Kingston College
Kingston upon Thames

NVQ Level 3 - Engineering Maintenance

Kingston College
Kingston upon Thames

City and Guilds Level 3 - Electrical Installations

Kingston College
Kingston upon Thames

NVQ Level 2 - Performing Engineering Operations

Kingston College
Kingston upon Thames

BTEC ONC Level 3 - Operations and Maintenance

Kingston College
Kingston upon Thames

GCSEs - 8 Grades A-C

Mellow lane school
Hayes, Hillingdon

Skills

  • Baggage handling systems
  • Installation validation
  • System integration
  • Decision-Making agility
  • Customer focus
  • Senior team leadership

Affiliations

  • Fittness and wellbeing
  • MTB and Motorbikes
  • Camping/ Hiking
  • Surfing

References

References available upon request.

Timeline

Subject matter expert

Wise Technical LTD
2018.03 - Current

Duty Engineer

Heathrow Airport Ltd
2017.03 - 2018.03

HBS Engineering Technician

Heathrow Airport
2009.02 - 2017.03

Higher National Certificate (Level 5) - Electrical/ Electronic Engineering

Kingston College

NVQ Level 3 - Engineering Maintenance

Kingston College

City and Guilds Level 3 - Electrical Installations

Kingston College

NVQ Level 2 - Performing Engineering Operations

Kingston College

BTEC ONC Level 3 - Operations and Maintenance

Kingston College

GCSEs - 8 Grades A-C

Mellow lane school
Joe LEWIS