Summary
Overview
Work history
Education
Skills
Timeline
Generic
Joe Hook

Joe Hook

Poole,Dorset

Summary

Experienced sales professional with background in customer service, insurance, recruitment, workflow management and contract negotiation. As well as knowledge in warehousing, aerospace and machining. Hardworking, knowledgeable and friendly communicator. I am always willing to take on new challenges and learn through continuous and persistent improvement.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Recruitment Co-ordinator

Rubicon People
Poole, Dorset
10.2023 - Current
  • Job posting and advertising
  • Candidate sourcing and screening
  • Interview scheduling and coordination
  • Offer preparation and onboarding support
  • Data management and reporting
  • Process improvement and compliance

Breakfast chef

Mount Stuart Hotel
Bournemouth, Dorset
05.2023 - Current
  • Prepared meals from scratch.
  • Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
  • Developed positive rapport with restaurant guests by offering exemplary customer service.
  • Prepared uniform dishes with meticulous care and attention to detail and quality.

Electricians mate

Sparks Joy
Poole, Dorset
06.2023 - 10.2023
  • Installed, examined and repaired electrical wiring systems in different settings.
  • First and second fix
  • General labouring
  • Selected appropriate electrical testing methods based on available resources.
  • Identified electrical faults quickly, enabling prompt repair.
  • Complied with BS 7671 standards to complete electrical installations.

Insurance sales advisor

Zest
Bournemouth, Dorset
01.2018 - 06.2023


  • Utilised Domestic Appliance insurance knowledge to advise potential customers on appropriate policies.
  • Created policy bundles tailored to customer specific requirements
  • Regularly hit targets and over achieved on targets.
  • Assisted with business development schemes such as memberships
  • Assisted with marketing to create a membership campaign designed to overcome difficulties set out through changes to GDPR regulations.


Production operative

Various
Poole, Dorset
06.2016 - 12.2017
  • Kept workspaces clean and organised with regular attention.
  • Collected finished work at end of production lines and moved to locations for storage or shipping.
  • Quality checked components to ensure smooth, compliant manufacturing and assembly processes.
  • Assisted with logistics and collecting orders for customers.
  • Ensured processes were followed to high standards and work was kept to the highest standard.

Stores operative

Walker AEC
Poole, Dorset
06.2014 - 04.2016


  • Stored and located goods received into warehouse for quick collection.
  • Demonstrated methodical and thorough approach to work, completing all assigned tasks quickly and accurately.
  • Booked and logged new stock into computer system to maintain correct inventory.
  • Picked and packed products securely from warehouse areas to guarantee safe transfer and delivery.
  • Recorded inventory damaged during transit, reporting faulty stock to supervisor.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Safe storage and handling of raw materials
  • Preparing materials for machining

Education

A-Levels - English Literature

Bournemouth and Poole College
Poole
09.2012 - 09.2013

GCSEs - English literature, Maths, Science. History, Religious Studies

Carter Community School
09.2008 - 06.2012

Skills

  • Customer service
  • Upselling techniques
  • Product presentations
  • Sales calls
  • Personnel
  • Wire cutting and bending
  • Fixture installation
  • Electrical installation and repair
  • New construction
  • Wrapping and boxing
  • Delivery scheduling
  • Box lifting
  • Safety compliance
  • Time management techniques
  • Inventory organisation

Timeline

Recruitment Co-ordinator

Rubicon People
10.2023 - Current

Electricians mate

Sparks Joy
06.2023 - 10.2023

Breakfast chef

Mount Stuart Hotel
05.2023 - Current

Insurance sales advisor

Zest
01.2018 - 06.2023

Production operative

Various
06.2016 - 12.2017

Stores operative

Walker AEC
06.2014 - 04.2016

A-Levels - English Literature

Bournemouth and Poole College
09.2012 - 09.2013

GCSEs - English literature, Maths, Science. History, Religious Studies

Carter Community School
09.2008 - 06.2012
Joe Hook