Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Joe Fretwell

Ilkeston,Derbyshire

Summary

Highly skilled professional with extensive expertise in solar energy systems, battery storage solutions, and advanced electrical technologies. Proficient in Microsoft Excel, Victron software, and deep sea electronics, with a strong understanding of IET Wiring Regulations and building codes. Demonstrates exceptional customer service abilities, safety consciousness, and first-aid certification. Adept at contract negotiation and profit-and-loss analysis, ensuring optimal project outcomes while maintaining compliance with industry standards. Committed to delivering innovative energy solutions and fostering sustainable growth within the renewable energy sector.

Driven professional with knack for strategic planning and team leadership, well-suited for Operations Manager role. Skilled in project management and process optimisation, with strong communication and problem-solving abilities. Ready to streamline operations and elevate organisational performance.

Overview

21
21
years of professional experience

Work history

Operations Manager

Speedy Hire
Tamworth, Tamworth
11.2023 - Current
  • Coordinated cross-functional teams, achieved project milestones on schedule.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Created a collaborative work environment for positive team dynamics.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Planned revenue generation strategies designed for growth.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Represented organisations at seminars, conferences and business events.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Managed on-site evaluations, internal audits and customer surveys.

Technical support/Service manager

Green Power Hire
07.2021 - 11.2023
  • Provided expert guidance on battery storage and solar PV setup and breakdowns
  • Demonstrated expertise in battery systems and site installations
  • Managed battery storage systems across customer sites
  • Provided telephone support to UK-based engineers
  • Identified training needs and opportunities to provide Continued Professional Development (CPD) for staff.
  • Delegated tasks effectively to maximise team potential and productivity.
  • Investigated and diagnosed customer's technical and product queries.
  • Referred to internal knowledge base to quickly locate and apply up-to-date troubleshooting steps.

Senior Solutions Engineer

Mems Power Generation
Alfreton
06.2019 - 05.2021
  • Employed as full-time electrician installing and connecting off-hire generators
  • Conducted secure isolation and system connection for emergency and scheduled operations
  • Prepared Electrical Certificates and Condition Reports ensuring compliance with relevant regulations
  • Installed, examined and repaired electrical wiring systems in different settings.
  • Carried out reactive maintenance and repairs in time-critical environments.
  • Repaired faulty equipment, resulting in minimal downtime.
  • Collaborated efficiently with other contractors on larger scale assignments.

Testing Electrician

Metropolitan Housing
Derby
12.2012 - 06.2019
  • All aspect's of wiring and testing to domestic property's including kitchen upgrade's and full rewires and then taking on a full time testing and inspection role
  • Currently undertaking a QS role looking after the NIC EIC test sheets and signing of colleagues work

Solar Electrician

Advanced Roofing
Ilkeston
04.2012 - 12.2012
  • All aspects of solar panel installation

Solar Electrician

Norton Energy Solutions
Birmingham
09.2011 - 04.2012
  • Photovoltaic installer
  • All aspect's of wiring, testing and commissioning of solar panel's to domestic and commercial properties

Apprentice Electrician

AKO Electrical Ltd
Long Eaton
06.2004 - 09.2011
  • City and guilds advanced electrical apprenticeship undertaking all aspect's of domestic and industrial installation's including all wiring containment's, fault finding and testing of industrial unit's
  • Also carried a contact for the maintenance and repair's of high voltage switch gear to a busy industrial site

Education

Diploma of Higher Education - Management

CMI
Coventry
01.2025 -

City and Guilds - Electrical installation

South east derbyshire college
09.2003 - 10.2007

AM2 - completion of advanced apprenticeship

Elm training

18th edition wiring regulations - undefined

Elm training

City and guilds 2394/5 - Testing and inspection

Elm training

Photovoltaic systems - undefined

Leicester college

GCSEs -

Gcse School Ilkeston School
Ilkeston, Derbyshire
05.2003 - 06.2003

Skills

  • Microsoft Excel
  • Victron software expertise
  • Deep sea electronics
  • Comprehensive Solar Expertise
  • Microsoft Office Expertise
  • Battery Storage System Expertise
  • IET Wiring Regulations
  • Customer Service
  • Building codes knowledge
  • Profit and loss understanding
  • First-aid certified
  • Contract negotiation
  • Safety consciousness

Affiliations

  • Keeping Fit
  • Family Life
  • Football

Timeline

Diploma of Higher Education - Management

CMI
01.2025 -

Operations Manager

Speedy Hire
11.2023 - Current

Technical support/Service manager

Green Power Hire
07.2021 - 11.2023

Senior Solutions Engineer

Mems Power Generation
06.2019 - 05.2021

Testing Electrician

Metropolitan Housing
12.2012 - 06.2019

Solar Electrician

Advanced Roofing
04.2012 - 12.2012

Solar Electrician

Norton Energy Solutions
09.2011 - 04.2012

Apprentice Electrician

AKO Electrical Ltd
06.2004 - 09.2011

City and Guilds - Electrical installation

South east derbyshire college
09.2003 - 10.2007

GCSEs -

Gcse School Ilkeston School
05.2003 - 06.2003

AM2 - completion of advanced apprenticeship

Elm training

18th edition wiring regulations - undefined

Elm training

City and guilds 2394/5 - Testing and inspection

Elm training

Photovoltaic systems - undefined

Leicester college
Joe Fretwell