Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
BusinessDevelopmentManager
Joe Costanzo

Joe Costanzo

Bromley,Greater London

Summary

Proven Agile Delivery Manager with over 5 years of experience in coaching teams to become self-organised and sufficient to run on the operational level without my day-to-day involvement. Diplomatic in resolving issues that stem from the team, tribe and organisational level dealing with a variety of stakeholders. Track record of delivering programmes and key initiatives to a high standard and facilitating easy communication structures across involved teams. Thought leader and innovator in the areas of objective setting and team health.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

Agile Delivery Manager

Zopa
London, London
07.2021 - Current
  • Introduced OKR setting across the company.
  • Introduced health check adoption across all technology teams.
  • History of delivering on key business cross-tribe initiatives and programmes across the organisation.
  • Worked across 3 tribes over my tenure - 2 platform tribes and most recently started the new Current Accounts Product Tribe from start up to a scale of 4 tech teams, design and risk team.
  • Facilitated and coached over 10 product and tech teams at Zopa, across 3 tribes in best practices and ways of working, adopting a role of "making myself redundant" so that the teams were fully self-organised wherever possible.
  • Grew delivery manager function from a team of 2 to a team of 7 DMs.

Delivery Manager

Checkout.com
London, London
11.2020 - 07.2021
  • Set quarterly objectives and roadmap planning with Tech Finance Tribe at Checkout, mainly looking after 2 teams.
  • Facilitation of agile ceremonies and coaching best practices for agile ways of working across teams.
  • Programme management for 2 key initiatives during my short stay.
  • Unfortunately, CKO had a change of leadership during my tenure and decided to make the entire function redundant.

Scrum Master, Project Lead, Product Manager

Smart Spaces
London, London
11.2018 - 09.2020
  • Acted as Scrum Master and Product Owner for the two main app teams and design team;
  • Facilitating most agile ceremonies
  • Prioritising the roadmap and objectives
  • Led on all projects from sales, to install and customer interactions for improvements to the app
  • Introduced the use of JIRA to track and visualise engineering work across the organisation
  • Introduced the concept of QA testing across the organisation, particularly unit testing

Education

Certified Scrum Master -

Agil8
London
12.2019 - 12.2021

Introduction to Flight Levels - Building Agile Organisations

Flight Levels Academy
Online
11.2023 - 12.2023

Bachelor of Science - Psychology

Loughborough University
Loughborough
09.2015 - 06.2018

Skills

  • Facilitation & Coaching agile teams to become self-organised
  • Starting new teams and tribes, establishing clear roles & responsibilities as well as best practices for ways of working
  • Clear objective setting and coaching on how to write good objectives and measurable key results
  • Measuring team health in a standardised format across organisations, to gain tangible and actionable insights from all over the business
  • Stakeholder Management across all areas of the organisation (senior to operational level)
  • Programme Management for key cross-cutting initiatives that impact teams spanning several tribes
  • Strong knowledge of tools such as JIRA, Confluence, Notion and MS suite

Affiliations

  • Dungeons and Dragons (unashamedly nerdy)
  • Podcasting
  • American Football & MMA

Timeline

Introduction to Flight Levels - Building Agile Organisations

Flight Levels Academy
11.2023 - 12.2023

Agile Delivery Manager

Zopa
07.2021 - Current

Delivery Manager

Checkout.com
11.2020 - 07.2021

Certified Scrum Master -

Agil8
12.2019 - 12.2021

Scrum Master, Project Lead, Product Manager

Smart Spaces
11.2018 - 09.2020

Bachelor of Science - Psychology

Loughborough University
09.2015 - 06.2018

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Joe Costanzo