Joe Cornock
Bristol,South Gloucestershire
Summary
Proven communication skills in client-facing roles with a foundation in office software. Experienced in effective collaboration within teams and capable of independent work. Prepared to enhance time management, teamwork, and problem-solving skills for an Apprentice Client Support Administrator position.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Lifeguard
Circadian Trust
Bristol, South Gloucestershire
07.2024 - Current
- Monitored pool activities closely to ensure swimmer safety.
- Coordinated with lifeguards for efficient pool and dry side cover during peak hours.
- Participated in regular professional development training on lifesaving techniques.
- Assisted customers off poolside by addressing queries on dry side.
- Collaborated with facility staff to enforce safety measures beyond the pool area.
- Provided flexible shift coverage, including holidays and weekends, for continuous supervision.
Server support for Ark (PC game)
Server owner
Online, US
06.2024 - 09.2024
- Conducted daily checks on the forum threads to prioritise 30 40 daily work items in the backlog.
- Assisted players with moderation requests, addressing gameplay queries and issues.
- Facilitated sales of services to enhance player experience.
Dotcom personal shopper
Tesco Extra
Bristol, South Gloucestershire
09.2023 - 07.2024
- Ensured order fulfilment and productivity utilising store technology and through collaboration with managers.
- Delivered excellent customer service by assisting customers in locating stock.
- Represented company on shop floor, maintaining professional standards.
- Regularly completed health and safety training to uphold workplace regulations.
Education
EAL Level 2 Intermediate Diploma - Electrical Installation
City of Bristol College
Bristol, England 09.2023 - 07.2024
GCSEs - English Language
AQA
Bristol 09.2022 - 06.2023
GCSEs - Combined science
AQA
Bristol 09.2022 - 06.2023
GCSEs - Mathematics
Pearson Edexcel
Bristol 09.2022 - 06.2023
GCSEs - Design and technology
Eduqas
Bristol 09.2022 - 06.2023
NCFE - LEVEL 1/2 Technical award in health and fitness
NCFE
Bristol 09.2022 - 06.2023
Skills
- Effective customer service
- Problem Resolution
- Team collaboration
- Prioritisation management
- Calmness under pressure
- Effective listening
- Basic Office365 Knowledge
Affiliations
- Football, Triathlon
- Socialising with friends and PC gaming
Timeline
Lifeguard
Circadian Trust
07.2024 - Current
Server support for Ark (PC game)
Server owner
06.2024 - 09.2024
Dotcom personal shopper
Tesco Extra
09.2023 - 07.2024
EAL Level 2 Intermediate Diploma - Electrical Installation
City of Bristol College
09.2023 - 07.2024
GCSEs - English Language
AQA
09.2022 - 06.2023
GCSEs - Combined science
AQA
09.2022 - 06.2023
GCSEs - Mathematics
Pearson Edexcel
09.2022 - 06.2023
GCSEs - Design and technology
Eduqas
09.2022 - 06.2023
NCFE - LEVEL 1/2 Technical award in health and fitness
NCFE
09.2022 - 06.2023