Summary
Overview
Work history
Education
Skills
Timeline
Generic

Joe Conway

London

Summary

Motivated individual with customer service experience. Calm and productive under pressure, quickly resolving incidents and adapting to changing priorities to meet targets. Builds rapport quickly to develop constructive staff and customer relations.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Shift leader

JD Wetherspoon
06.2022 - Current

My time in Wetherspoon saw me become a manger in a shift leader position. This allowed me to show my skills as a leader as well as use my organisational skills to instruct and motivate the team to ensure best possible output.


As well as this, I was also used in different positions in the company, being trained in both bar and kitchen. This shows my adaptability as well as my eagerness to learn new roles so that I am able to best support the company that I work for.


A large part of my role was training new and developing staff. This gave me great satisfaction to ensure that employees would reach their full potential


Finally, I also used my role to maintain high standards in both presentation as well as customer service, ensuring satisfaction and that I am providing the best possible experience for customers.

Education

A-Levels - History

The Ravensbourne School
09.2020 - 08.2022

A-Levels - Music

The Ravensbourne School
09.2020 - 08.2022

A-Levels - Psychology

The Ravensbourne School
09.2020 - 08.2022

Skills

  • Customer service
  • Task delegation
  • Adaptability
  • Quality assurance
  • Leadership acumen
  • Staff training

Timeline

Shift leader

JD Wetherspoon
06.2022 - Current

A-Levels - History

The Ravensbourne School
09.2020 - 08.2022

A-Levels - Music

The Ravensbourne School
09.2020 - 08.2022

A-Levels - Psychology

The Ravensbourne School
09.2020 - 08.2022
Joe Conway