Joe Benson
Kingston Upon Hull,East Riding of Yorkshire
Summary
Dependable individual with knack for problem-solving and solid foundation in mechanical systems and customer service. Adept in diagnosing issues and implementing effective solutions. Committed to enhancing operational efficiency and ensuring optimal indoor climate conditions.
Friendly and outgoing with knack for creating memorable customer experiences and ensuring smooth service. Skilled in communication and teamwork, able to adapt quickly to new environments. Ready to bring energy and dedication to a bar job.
Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills.
Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Air Conditioning Engineer
AC Enviro
Kingston Upon Hull, East Riding of Yorkshire
2025.08 - 2026.04
- Provided professional advice to customers about energy-efficient models and usage habits.
- Planned work schedules according to client preferences without compromising service standards.
- Maintained air conditioning units, enhanced longevity of appliances.
- Diagnosed technical issues to ensure optimal functioning of air conditioning systems.
- Ensured customer satisfaction with prompt and effective repair services.
- Educated clients on preventive maintenance measures to avoid breakdowns.
- Adhered to health and safety regulations during installation and repair tasks.
- Conducted routine checks on installed units, ensured proper maintenance.
- Tested newly installed systems for functionality and efficiency.
- Managed stock inventory whilst minimising waste through careful requisition of parts and tools necessary for repair or installation jobs.
Education
BTEC - Mechanical Operative and Electrical Technician
HETA
Kingston Upon Hull 2024.06 - 2025.06
Skills
- Sales persuasion
- Strong memory retention
- Patience endurance
- Night shift availability
- Product inventorying
- Hygiene standards adherence
- Calm demeanour
- Positive attitude
- Customer engagement
- People Management
- Money handling
Affiliations
- Fishing
- Following Rugby Super League
- Boxing
- Playing Rugby
Accomplishments
In 2023 I competed in a British Judo Nationals in which I was fighting 18-20 year olds at the age of 15, I proceeded to achieve a silver medal coming second in the tournament. In school I got awarded a highly appreciated award from the headmaster for exceptional digital technology work and helping my teacher with the class.
Certification
In doing my apprenticeship I gained lots of health and safety knowledge not just in the workshop but in day to day life, I gained a COSHH Certificate which helps me knowing hazardous liquids and materials and I gained my Health and Safety at Work act 1974 competence certificate. I also gained my Driving License with 1 minor so I can travel to work.
Timeline
Air Conditioning Engineer
AC Enviro
2025.08 - 2026.04
BTEC - Mechanical Operative and Electrical Technician
HETA
2024.06 - 2025.06