Motivated 16 year old student with hands-on experience in customer service and time management through part-time and volunteer roles. Demonstrated ability to work independently and collaboratively, with strong communication skills through customer interactions and problem-solving. Committed to continuous learning and contributing positively in any role with a strong work ethic.
Delivered newspapers reliably each morning, including in poor weather, showing commitment and responsibility.
Handled missed or late deliveries by communicating politely with customers and fixing problems quickly.
Carried out regular checks on my bike to keep it safe and ready for daily use.
Planned my route each day to make deliveries as quickly and efficiently as possible.
Adapted quickly to changes, such as covering for other deliveries on a short notice.
Helped clean and maintain bikes to prepare them for sale, learning basic repair and maintenance skills.
Assisted customers by answering questions about different bikes and other products, giving friendly and clear advice to support the customer and their decisions.
Provided great customer service by being polite, helpful, and approachable, even during busy times
Helped keep the shop clean and organised to create a positive environment for customer.
Customer Service
Communication skills
Teamwork
Reliability
Independence
Initiative
St John Ambulance at home first aid training, completed in 2024
Duke of Edinburgh Bronze and Silver award