Joe Bagshaw
South Shields,Tyne and Wear
Summary
Dynamic excelling in customer service and food preparation. Engages with customers to deliver positive dining experiences and resolves conflicts efficiently. Maintains high standards of food safety and compliance, ensuring customer satisfaction. Dedicated Customer Service & Food Preparation Assistant with strengths in food safety and customer interaction. Ensures compliance with food regulations while delivering exceptional service and fostering positive customer experiences. Manages inventory and stock allocation to optimise operational flow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Engineering Cadet
Princess Cruises
South Shields
09.2024 - 03.2026
- Monitored engine, machinery and auxiliary equipment performance while standing watch.
- Maintained vessel's engine room to comply with regulations.
- Maintained accurate records of operations completed.
- Carried out measures to prevent or minimise pollution at sea.
Customer Service & Food Preparation Assistant
Smokey Joe's
South Shields
03.2021 - 12.2025
- Prepared and cooked food adhering to food regulation standards.
- Handled monetary transactions and served customers efficiently.
- Moved and allocated stock as per inventory requirements.
Education
Certificate of Higher Education - Marine Engineering
South Shields Marine School
South Shields2026
Skills
- Equipment maintenance
- Risk assessment
- Technical communication
- Customer service
- Record keeping
- Team collaboration
- Situational awareness
- Conflict Resolution
Certification
- HNC in Marine Engineering
Timeline
Engineering Cadet
Princess Cruises
09.2024 - 03.2026
Customer Service & Food Preparation Assistant
Smokey Joe's
03.2021 - 12.2025
Certificate of Higher Education - Marine Engineering
South Shields Marine School