JOE ADAMS
Summary
Driven Infrastructure Specialist with robust technical proficiency and exceptional problem-solving abilities. Skilled in network configuration and system optimisation, coupled with strong communication and teamwork skills. Committed to enhancing organisational efficiency and ensuring seamless IT operations.
Overview
10
10
years of professional experience
2
2
Certification
Work history
Infrastructure Specialist
Love 2 Shop
05.2023 - Current
- Managed virtualizationtechnologies, particularly Hyper-V, to optimize server performance and resource utilization
- Configured and troubleshooted virtualized environments, including creating, managing, and migrating virtual machines
- Overseen project workflows and delivering technical assistance, specializing in handling challenges encompassing Azure and Hyper-V technologies
Integration Engineer
CV-library
11.2022 - 04.2023
- Collaborated with external technical teams to effectively identify and resolve faults
- Maintained and repaired incoming business feeds to optimize performance
- Monitored client API responses and effectively identified and resolved issues
- Implemented streamlined processes to ensure consistent and efficient performance
- Led troubleshooting efforts to resolve complex system integration issues.
- Liaised with stakeholders at all levels to ensure alignment of business goals and IT strategies.
Infrastructure Engineer
Rowanmoor
Bolton
03.2022 - 11.2022
- Collected and disseminated project information to appropriate stakeholders and gathered requirements for ongoing projects
- Maintained optimal IT support for 300 staff across 2 sites and demonstrated new features and best practices to diverse user base
- Managed hardware procurement, set-up, and configuration to meet project requirements.
- Assisted in the design and implementation of new IT infrastructure improving efficiency.
Systems Engineer
IRIS
Manchester
11.2017 - 03.2021
- Automated technical support processes and increased system efficiency through custom PowerShell scripting
- Successfully migrated 6 companies to align with IRIS standards, including email, phone systems, and operational servers
- Configured and set up new office infrastructure, including network, servers, and cabinets, as part of one refurbishment project
- Diagnosed and resolved operational issues related to Local Area Networks (LANs), Wide Area Networks (WANs), and voice communication systems
Education
IT Systems -
Wigan And Leigh College
Skills
- Cloud computing
- AWS
- Azure
- Linux
- Windows
- Automation and scripting
- Python
- PowerShell
- Collaboration Tools
- Confluence
- Microsoft Office Suite
- Windows Server 2006-2022
- Active Directory
- M365
- Microsoft Intunes (MDM)
- Windows ADMT
- Mimecast
- Microsoft Exchange and exchange online
- Windows Certificate management
- Azure HCI stack
- Real-Time system monitoring
Certification
- Cloud Practitioner - AWS
- Microsoft Certified: Azure Fundamentals
Timeline
Infrastructure Specialist
Love 2 Shop
05.2023 - Current
Integration Engineer
CV-library
11.2022 - 04.2023
Infrastructure Engineer
Rowanmoor
03.2022 - 11.2022
Systems Engineer
IRIS
11.2017 - 03.2021
IT Systems -
Wigan And Leigh College
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