Motivated event planning professional skilled in smooth, orderly hospitality coordination. Leads by example to develop driven, high-performing function teams. Delivers to exact client briefs through methodical design and organisation.
Overview
1
1
year of post-secondary education
19
19
years of professional experience
Work History
Wedding Planner
Magical moments
Salford, Lancashire
04.2017 - 06.2025
Organised schedules and timelines, ensuring every aspect of the wedding day ran smoothly and on time.
Developed comprehensive risk management plans for each event, preparing for any potential issues that could arise.
Coordinated decorations and accessories for parties, weddings and media events.
Planned and organised invites and participant registration.
Provided lifecycle support throughout event planning, delivery and completion.
Organised catering, venues and AV requirements for conferences.
Conducted site inspections to guarantee venues met all requirements for the perfect wedding day.
Cultivated strong relationships with clients through excellent service, resulting in repeat business and referrals.
Drew up event contracts to secure high-value deals.
Negotiated contracts with vendors, securing cost-effective deals for clients without compromising quality.
Collaborated with couples to select themes, colours, and decorations that reflected their personality and love story.
Designed unique wedding concepts, transforming clients' visions into reality with creativity and attention to detail.
Leveraged strong negotiation skills to resolve conflicts between parties, ensuring all decisions aligned with the client's vision.
Maintained meticulous records of all planning activities, from initial consultations to final execution, for seamless event management.
Handled unforeseen challenges with professionalism, quickly developing solutions to keep events on track.
Theory training
Weekly crash courses
Salford, Lancashire
03.2006 - 06.2025
Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Maintained clean, safe working environments to eliminate accident risks.
Achieved service time and quality targets.
Engaged with customers to better understand needs and deliver excellent service.
Identified issues, analysed information and provided solutions to problems.
Built and maintained courteous and effective working relationships.
Handled customer concerns and escalated major issues to supervisor.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Picked up additional tasks to aid team success.
Enhanced working relationships by participating in team-building activities.
Actively listened to customers to fully understand requests and address concerns.
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Trained and mentored employees to maximise team performance.
Met schedule using excellent planning and coordination skills.
Maximised customer engagement and satisfaction by delivering excellent customer service.
Prepared range of written communications, documents and reports.
Developed team communications and information for meetings.
Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Developed excellent working knowledge of industry trends and improvements in processes.