PROFILE:
A highly motivated, well-organised, trustworthy, and dedicated individual who has excellent time management and is easily approachable. I undertake tasks effectively and problem solving when required.
Able to communicate with different professionals and organisations in a friendly and calm manner and able to meet deadlines.
Can be left reliable, honest, responsive and as a flexible individual can adapt effectively to work in a team or independently.
WORK EXPERIENCE:
- [ ] Assisted in the care and welfare of the dogs
- [ ] Managing time efficiently by feeding the dogs at the correct time and provided the correct food type and amount
- [ ] Walking the dogs when required
- [ ] Providing companionship to ensure their well-being and needs were being met at all times
- [ ] Supported some of the adoption processes by engaging with the customers providing customer service including information of the animals needs
- [ ] Helping the customers chose a suitable pets who matches their requirements
- [ ] Maintain a clean and safe environment for the animals to live in by cleaning their kennels and making them tidy
- [ ] Made sure the animals are provided with enough attention, love and care that they are required
WORK EXPERIENCE:
- [ ] Assisted with customer with customer service and product recommendations
- [ ] Ensured high standards of customer service was provided and remained professional
- [ ] Making sure that I have the knowledge of the pet care products and the animals was provided with the correct amount of care with a safe and clean environment
- [ ] Cleaning the animal enclosures
- [ ] Support with inventory management and what needs replacing when been purchased
- [ ] Maintain a fully stocked and tidy display to make a welcoming shop environment
KEY SKILLS:
- Professional
- Flexible
- Honest
- Caring
- Approachable
- Good Organisation Skills
- Positive
- Teamwork
- Passionate
- Knowledgeable with Microsoft 365
- IT Skills
- Problem Solving
- Shares a passion for working with Customer Service
NAME: James Jones
EMPLOYER: Sheldon Pets
ROLE: Work Placement | Experience Supervisor and Store Manager
ADDRESS: 275 Church Road, Birmingham, B26 3YH
TELEPHONE: 0121 742 0209
NAME: Hayley Gee
EMPLOYER: Birmingham Dog's Home
ROLE: Centre Manager
ADDRESS: Catherine-de-Barnes, Hampton-in-Arden, Solihull, B92 0DJ
TELEPHONE: 0121 643 5211
EMAIL ADDRESS: Hayley@birminghamdogshome.org.uk