Jodie Small
Supervisor
Tamworth,Staffordshire
Summary
My ground is largely in promotions and customer service. Throughout my years of working i have managed to gain the required skills to lead and manage groups of various sizes to ensure that everything that was required rans smoothly and without issues. I have liaised with senior managers, discussed and carried out tasks required. i feel that my years of experience have more than prepared be for supervisory / team leaders roles. I get great satisfaction in working with a team and looking for ways to improve processes. I am a big believer that a happy team is a productive team so will always do my best to create a happy work environment whilst keeping the level of professionalism required by my employer.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Team member
The Game Cock Inn
Tamworth, Staffordshire
01.2022 - 05.2025
Face to face contact with the public, Stock control and making sure that stock was replenished where required, dealing with any issues / queries that customers have.
Promotions Supervisor
Various promotions agencies
Birmingham, Warwickshire
01.2001 - 05.2025
Promotional work, this includes supervising teams of up to 50 promotional staff, organising staff, setting up Rota’s, liaising with event organisers / managers to ensure all areas of the job required are covered, ensuring that the general public that attend the events are looked after in a polite and safe manor.
Team member
The Queens Head
Tamworth, Staffordshire
01.2022 - 06.2024
Face to face contact with the public, Stock control and making sure that stock was replenished where required, dealing with any issues / queries that customers have.
Team member
Tesco
Lichfield, Staffordshire
03.2020 - 07.2021
Tesco Lichfield – Tesco’s team member, this included having face to face contact with the general, assisting with enquiries, ensuring that the public got the service that they expect.
Team member
Esso
Tamworth, Staffordshire
01.2018 - 07.2019
Face to face contact with the public, Stock control and making sure that stock was replenished where required.
Education
GCSEs - GCSE
Torc High School
Tamworth, Staffordshire 09.1996 - 05.2000
Skills
I am an outgoing person with enthusiasm and drive in customer sales, customer service and event / promotional organising You will find me very hard working, great time keeper and willing to learn new things, i work very well in a team but am also versatile and capable of working as an individual to excel in any role that I am carrying out I have extensive experience in leading small and large teams and comfortable with being at the forefront and leading by example I feel that my leadership and communication skills will be an asset to my employer, I always give 100% commitment and am more than happy to go that extra mile to ensure that my roles is carried out to the best of my ability and to the standard set and required my employer I am comfortable working to tight deadlines and under pressure
Timeline
Team member
The Game Cock Inn
01.2022 - 05.2025
Team member
The Queens Head
01.2022 - 06.2024
Team member
Tesco
03.2020 - 07.2021
Team member
Esso
01.2018 - 07.2019
Promotions Supervisor
Various promotions agencies
01.2001 - 05.2025
GCSEs - GCSE
Torc High School
09.1996 - 05.2000
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