Jodie-Leigh Moffett

• Utilised professional communication skills to resolve customer complaints.
• Demonstrated excellent multitasking abilities for timely delivery of orders.
• Met special dietary requests with careful preparation and presentation of dishes.
• Ordered and stocked beverage supplies, maintained availability of popular drinks.
• Maintained a clean and organised dining area for customer comfort.
• Handled cash transactions accurately.

The NOW group is where I had my final year placement. In this job role I had to work with young adults who had learning difficulties to teach them social skills to help them get in employment. Through this 6 week period, I had to work in the office in Belfast while also helping the participants in Youth Action to help them get the qualifications they needed to be able to find employment once they had finished their placements within the NOW group.

My main line of work while completing my school placement in St.Louise's was to help a student who had a physical disability to help her get to each class safely and help her catch up on any work that she might have had while being off due to her disability.

Some other roles I had while completing my placement were:

• Implemented behavioural management strategies suggested by teachers, maintaining a calm and focused classroom atmosphere.
• Ensured a safe learning environment by monitoring student behaviour.
• Helped students with work that did not have English as a first language.