Jodie Kimmett

I ran my own baking and cake decorating business, which I built from scratch through hard work, creativity, and self-taught skills. I specialized in custom cakes for birthdays, weddings, and other special occasions, working closely with each client to bring their ideas to life. From developing recipes to detailed decorating, I handled every part of the process myself to ensure quality and a personal touch. My work combined a love for baking with artistic design, and running the business solo also helped me build strong skills in time management, customer service, and day-to-day operations.

Assisted in preparing meals for patients, staff, and visitors, following dietary guidelines and portion standards.
Maintained a clean, organized kitchen environment and ensured proper sanitation and waste disposal.
Monitored food and supply inventory to support smooth kitchen operations.
Helped accommodate special dietary needs by working closely with dietary staff.
Followed food safety protocols, including proper handling, storage, and temperature control.
Assisted with meal service and delivery, helping create a positive dining experience for patients.
Worked as part of a team to support efficient, compliant kitchen operations.

• Provided friendly, efficient service to guests by selling tickets, refreshments, and alcoholic beverages
• Welcomed customers and ensured a positive experience from entry to exit
• Handled customer queries, complaints, and special requests with professionalism and care
• Restocked concession stands and maintained cleanliness in the foyer and kitchen areas
• Supported customers with additional needs to ensure accessibility and comfort
• Contributed to a team environment focused on delivering exceptional customer service and creating a welcoming cinema experience

• Oversaw day-to-day operations of the checkout area, ensuring smooth and efficient service
• Led a team of cashiers, offering support and guidance to maintain high customer service standards
• Managed cash handling tasks including payments, refunds, and end-of-day till balancing
• Resolved customer issues quickly and professionally to improve overall experience
• Reported and followed up on any till or equipment issues to minimize downtime
• Helped train new staff on tills and customer service procedures
• Worked with management to streamline checkout processes and enhance customer satisfaction