Summary
Overview
Work History
Education
Skills
Timeline
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Jodie Heatlie-Jackson

Preston

Summary

Highly passionate individual with unwavering dedication. Exceptional interpersonal skills, effortlessly connecting with others. Vibrant personality exuding warmth and genuine care. Thrives in social settings, deriving immense joy from being around people. Also excels at working independently with great efficiency.

Overview

4
4
years of professional experience

Work History

Sandwich Artist

Subway
01.2025 - Current
  • As a Sandwich Artist, I handle crafting high-quality, customised sandwiches while delivering excellent customer service in a fast-paced environment
  • I take pride in keeping cleanliness and organisation, ensuring that all food safety standards are followed
  • As a key-holder, I oversee store opening and closing procedures, ensuring security and smooth operations
  • Additionally, I handle cash transactions, providing accurate change and maintaining a balanced cash register throughout my shifts

Customer Service Adviser

Atos
01.2024 - 01.2025
  • Built rapport with customers through courteous and professional communications
  • Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction
  • Handled complaints calmly and professionally, providing solutions to promote continued customer satisfaction
  • Addressed customer service enquiries quickly and accurately
  • Uphold privacy and security requirements established by national legislation

Shop Assistant

Card-factory
10.2023 - 01.2024
  • This was a temporary position for the Christmas period
  • Organised and displayed items in visually appealing manner
  • Aided customers with wide selection of products and services
  • Created attractive displays for merchandise to enhance sales
  • Delivered on store targets with strong sales and customer service skills

Receptionist

Olive Medical
01.2023 - 10.2023
  • This was a temporary position which I would book patients in and refer them on, this could be challenging and busy but rewarding as well I thoroughly enjoyed the experience
  • Welcomed guests and clients in friendly, positive manner
  • Delivered polite, professional customer service to enhance business reputation through positive first impressions
  • Captured and processed client information, entering data into online systems for wider company use

Receptionist

Studio81
07.2022 - 01.2023
  • Handled client scheduling efficiently.
  • Regularly posted content across social media platforms.
  • Oversaw the acquisition of necessary tattoo equipment.
  • Adhered to health and safety standards during shop cleaning.
  • Managed key holder tasks including shop closures.
  • Handled cash exchanges efficiently.

Patient Coordinator

CHEC
08.2021 - 07.2022
  • Provided emergency eye hospital contact numbers nationwide.
  • Coordinated hospital referrals for patient treatment.
  • Arranged booking slots at ophthalmology centers.
  • Managed and updated patient records within NHS systems.
  • Effectively managed tasks using Excel and Word.

Education

graphic design -

Blackburn college
Blackburn

Bachelors - graphic design

Uclan

Diploma of Higher Education -

Open university
Preston

Skills

  • Microsoft Office
  • Time Management
  • Communication
  • Adaptability

Timeline

Sandwich Artist

Subway
01.2025 - Current

Customer Service Adviser

Atos
01.2024 - 01.2025

Shop Assistant

Card-factory
10.2023 - 01.2024

Receptionist

Olive Medical
01.2023 - 10.2023

Receptionist

Studio81
07.2022 - 01.2023

Patient Coordinator

CHEC
08.2021 - 07.2022

graphic design -

Blackburn college

Bachelors - graphic design

Uclan

Diploma of Higher Education -

Open university

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Jodie Heatlie-Jackson