Jodie Heatlie-Jackson
Preston
Summary
Highly passionate individual with unwavering dedication. Exceptional interpersonal skills, effortlessly connecting with others. Vibrant personality exuding warmth and genuine care. Thrives in social settings, deriving immense joy from being around people. Also excels at working independently with great efficiency.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Subway
2025.01 - Current
- As a Sandwich Artist, I handle crafting high-quality, customised sandwiches while delivering excellent customer service in a fast-paced environment
- I take pride in keeping cleanliness and organisation, ensuring that all food safety standards are followed
- As a key-holder, I oversee store opening and closing procedures, ensuring security and smooth operations
- Additionally, I handle cash transactions, providing accurate change and maintaining a balanced cash register throughout my shifts
Customer Service Adviser
Atos
2024.01 - 2025.01
- Built rapport with customers through courteous and professional communications
- Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction
- Handled complaints calmly and professionally, providing solutions to promote continued customer satisfaction
- Addressed customer service enquiries quickly and accurately
- Uphold privacy and security requirements established by national legislation
Shop Assistant
Card-factory
2023.10 - 2024.01
- This was a temporary position for the Christmas period
- Organised and displayed items in visually appealing manner
- Aided customers with wide selection of products and services
- Created attractive displays for merchandise to enhance sales
- Delivered on store targets with strong sales and customer service skills
Receptionist
Olive Medical
2023.01 - 2023.10
- This was a temporary position which I would book patients in and refer them on, this could be challenging and busy but rewarding as well I thoroughly enjoyed the experience
- Welcomed guests and clients in friendly, positive manner
- Delivered polite, professional customer service to enhance business reputation through positive first impressions
- Captured and processed client information, entering data into online systems for wider company use
Receptionist
Studio81
2022.07 - 2023.01
- Handled client scheduling efficiently.
- Regularly posted content across social media platforms.
- Oversaw the acquisition of necessary tattoo equipment.
- Adhered to health and safety standards during shop cleaning.
- Managed key holder tasks including shop closures.
- Handled cash exchanges efficiently.
Patient Coordinator
CHEC
2021.08 - 2022.07
- Provided emergency eye hospital contact numbers nationwide.
- Coordinated hospital referrals for patient treatment.
- Arranged booking slots at ophthalmology centers.
- Managed and updated patient records within NHS systems.
- Effectively managed tasks using Excel and Word.
Education
graphic design -
Blackburn college
BlackburnBachelors - graphic design
Uclan
Diploma of Higher Education -
Open university
PrestonSkills
- Microsoft Office
- Time Management
- Communication
- Adaptability
Timeline
Sandwich Artist
Subway
2025.01 - Current
Customer Service Adviser
Atos
2024.01 - 2025.01
Shop Assistant
Card-factory
2023.10 - 2024.01
Receptionist
Olive Medical
2023.01 - 2023.10
Receptionist
Studio81
2022.07 - 2023.01
Patient Coordinator
CHEC
2021.08 - 2022.07
graphic design -
Blackburn college
Bachelors - graphic design
Uclan
Diploma of Higher Education -
Open university