Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
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Jodie Gilchrist

Jodie Gilchrist

Glasgow

Summary

I perceive myself as a highly self-motivated individual possessing a strong sense of integrity and reliability. My work ethic enables me to operate with autonomy, yet I also thrive in collaborative team settings. My enthusiasm for forging connections with diverse individuals and exchanging knowledge and expertise fuels my passion for growth and development. Notably, I exhibit exceptional telephone etiquette and possess adeptness in both written and verbal communication. My insatiable thirst for knowledge propels my eagerness to continuously learn and expand my skill set.


My background in customer care environments has honed my problem-solving capabilities, allowing me to tackle challenges adeptly. Moreover, I have cultivated highly effective communication and time management skills, which contribute to my adeptness in delivering exceptional results. My approachable demeanor, willingness to assist others, and attentiveness as a listener contribute to a harmonious and productive work environment, even amidst fast-paced demands.


As a motivated individual with a fervent interest in marketing and event management, I am determined to explore and further develop my passion in these fields. During my time with my current employer, I had the invaluable opportunity to gain hands-on experience in these domains, and I wholeheartedly embraced and excelled in the assigned responsibilities.


Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Office and IT Co-ordinator

HRC Recruitment
Glasgow, Glasgow City
06.2022 - Current
  • Front of House (mail, reception, and telephone)
  • Facilities (managing office environment and liaising with subcontractors)
  • IT Coordination (managing outsource IT support suppliers and supporting with equipment locally)
  • Admin and project support to Directors
  • Event organizing (liaising with hotels, functions, catering, etc.)
  • Oversaw daily reconciliations between internal systems.
  • Booking travel for Directors and other members of the team
  • First Aid Support
  • HR Administration (Organization of personal and professional records, preparation of new employees, and onboard/offboarding any employees)
  • Marketing Administration (Using programs such as Canva to create posters for Company Events, Data collection to produce "Good Business News" at the end of the week, Data collection for monthly business presentations and creation of these presentations)
  • Planned and executed internal and external launch events.
  • Suggested ideas for creative and engaging social media posts.

Occupational Health Administrator

Integral Occupational Health
01.2019 - 06.2022
  • Invoicing
  • Data Entry and Report dispatch
  • Creating and Maintaining Files
  • General Office Duties
  • Answering calls
  • Dealing with enquiries/Booking in appointments
  • Monitoring busy admin mailboxes

Administrative Assistant

Wylie and Bisset LLP
09.2017 - 12.2018
  • Scanning
  • Prepping for client meetings
  • Minute Taking
  • Booking Meetings, Travel arrangements etc.

Babysitter

Handling Partners Schedules
08.2016 - 09.2017
  • Caring for two young children
  • Preparing and giving meals
  • Doing Housework/Homework
  • Administrating medicine
  • Ensuring a safe environment

Hire/Sales Controller

Industrial Access Systems Ltd
06.2016 - 08.2016
  • Answering Calls
  • Conducting Sales Calls
  • Cash handling
  • Creating Invoices and Delivery notes
  • Filing

Receptionist

Arnold Clark
11.2014 - 01.2016
  • Answering calls
  • Providing excellent customer service
  • Taking payments/cash handling
  • Answering emails
  • Filing

Education

Bachelor of Arts - English Literature and Creative Writing

The Open University
Milton Keynes
10.2021 -

SVQ Level 1 - Social Sciences

City of Glasgow College
Glasgow, Glasgow City
08.2014 - 06.2015

Scottish Qualifications Certificate -

St Andrews RC Secondary School
Glasgow, Glasgow City
08.2008 - 06.2014

Skills

  • High level of customer service
  • Able to work in all Microsoft Packages
  • Excellent at prioritizing workload Able to project plan to a high standard
  • Inventory control
  • Administrative and clerical support
  • Market research techniques
  • CRM platforms proficiency
  • Data gathering and analysis
  • Ability to work under pressure
  • Able to find creative solutions to complex problems
  • Able to work in a fast-paced environment
  • Able to handle a busy switchboard
  • Pay attention to detail
  • Experience in dealing with Office suppliers
  • Excellent communication skills
  • Database management
  • Fact-checking
  • Project scheduling and support
  • Event coordination and planning

Interests

Hobbies & Interests , In my spare time I enjoy reading fiction books, keeping up to date with the latest films at the cinema, shopping with friends, eating out and swimming.

Languages

English
Native

Timeline

Office and IT Co-ordinator

HRC Recruitment
06.2022 - Current

Bachelor of Arts - English Literature and Creative Writing

The Open University
10.2021 -

Occupational Health Administrator

Integral Occupational Health
01.2019 - 06.2022

Administrative Assistant

Wylie and Bisset LLP
09.2017 - 12.2018

Babysitter

Handling Partners Schedules
08.2016 - 09.2017

Hire/Sales Controller

Industrial Access Systems Ltd
06.2016 - 08.2016

Receptionist

Arnold Clark
11.2014 - 01.2016

SVQ Level 1 - Social Sciences

City of Glasgow College
08.2014 - 06.2015

Scottish Qualifications Certificate -

St Andrews RC Secondary School
08.2008 - 06.2014
Jodie Gilchrist