Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Jodie Fishwick

Lymington,Hampshire

Summary

Multi-talented Project/Logistics Coordinator successful at taking on diverse project tasks to accomplish tight deadlines. Hands-on people person and analytical problem solver with excellent communication, planning and decision making skills. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision keen to offer new ideas with a fresh eyes approach. Extremely driven and love to produce a high quality service and consistent results. I am now looking to bring my career forward into more managerial roles and duties.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work history

Process operations planner

Exxonmobil
Fawley, Hampshire
03.2023 - 04.2024
  • Developed and executed comprehensive project plans in alignment with organizational goals and objectives.
  • Handled large volumes of data to summarize key points and trends.
  • Adapted to changing project requirements, demonstrating flexibility and problem-solving skills to overcome unexpected challenges.
  • Maintaining positive working relationships with stakeholders.
  • Strong communication with various teams at different levels internally and externally.
  • Kept appropriate stock levels to match expected demand.
  • Handled chemicals and waste in line with COSHH regulations.

Customer service coordinator

Southern Housing Group
Newport, Isle of Wight
08.2022 - 03.2023

Short term contract hired through a recruitment agency

  • Resolved complaints by ensuring appropriate and timely compensation, boosting customer satisfaction levels.
  • Maintaining schedules of in house and third party contractors across the south and South East of England including London.
  • First point of contacts for residents and staff of supported living accommodation for any and all maintenance issues.
  • Experienced in using SAP and raising purchase orders for supplier and merchants.
  • Excellent time management skills whilst working under increased time pressure.
  • Met weekly and monthly KPIS.
  • Maintained accurate customer records and handled sensitive information confidentially and securely.

Sales administration/ Logistics Coordinator

The Tomato Stall
Arreton, Isle of Wight
01.2019 - 08.2022
  • Completed shipment documentation to company standards.
  • Audited inventory levels to facilitate restocking processes and monitored goods in/out.
  • Coordinated dispatching of transport vehicles distributing goods across the South ,South East ,South West and London farmer markets.
  • Liaised with customers to provide order updates and confirm delivery dates and requirements.
  • Carried out route planning for in house drivers ensuring weight capacity and efficiency of routes were being met.
  • Completed weekly/ monthly staff rotas for in house drivers.
  • Booked accommodation, ferry's and ensured all vehicles were mechanically fit for purpose and legally road worthy.
  • Communicated with carriers, shipping lines and external haulage contractors. Arranged pallet space bookings for third party customer.
  • Completed weekly reports for the managing director pin pointing areas of focus that required improvement and optimization.
  • Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.

Junior project manager

Grants Blinds
Rookley, Isle of Wight
06.2015 - 10.2019
  • Led and motivated talented project teams, achieving targets within stipulated deadlines.
  • First point of new customers and initial queries through to completion of projects.
  • Creation of quotations , negotiations of pricing and payment terms on medium to large scale projects in various areas of the country.
  • Planned revenue generation strategies designed for growth.
  • Conducted technical and customer meetings, increasing communication and strengthening customer relations
  • Management of travel diaries, booking accommodation as needed and ensuring it was geographically efficient.
  • Determined project schedules and kept projects on track using proactive adjustments to workflow and production plans.
  • Delivered projects on time and under budget through strict implementation and cost controls.

Armed forces soldier

Ministry of Defense
Chichester, West Sussex
09.2005 - 06.2010
  • Fueled and prepared vehicles for military action.
  • Produced reports on equipment status, incidents and personnel readiness for superiors.
  • Followed instruction to complete exact requests of senior officers.
  • Led fire team during infantry dismounted battle drills and situational training exercises, providing maximum safety.
  • Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
  • Acted quickly and effectively in emergency response situations, providing reliable aid.

Education

GCSEs -

Sandown High School
Sandown, Isle of Wight
09.2002 - 07.2005

Skills

  • Leadership
  • Customer-focused
  • Payroll administration
  • Problem-solving
  • Time management

Affiliations

  • Horse riding
  • Skydiving
  • Park runs and Tough Mudders

Timeline

Process operations planner

Exxonmobil
03.2023 - 04.2024

Customer service coordinator

Southern Housing Group
08.2022 - 03.2023

Sales administration/ Logistics Coordinator

The Tomato Stall
01.2019 - 08.2022

Junior project manager

Grants Blinds
06.2015 - 10.2019

Armed forces soldier

Ministry of Defense
09.2005 - 06.2010

GCSEs -

Sandown High School
09.2002 - 07.2005
Jodie Fishwick