Jodiann Jones
Summary
Recent Public Health graduate with a strong academic foundation in epidemiology, health promotion, and policy analysis, complemented by hands-on experience through internships and volunteer work in community health and nonprofit settings. Skilled in data collection and analysis, program coordination, and public health communication. Passionate about health equity, disease prevention, and improving health outcomes through evidence-based strategies. Eager to contribute to multidisciplinary teams in public health, healthcare, or research environments.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Receptionist
The Rookery Hotel
01.2020 - 06.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Community Support Worker Intern
Age UK Enfield
09.2024 - 12.2024
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
Education
Bachelor of Science - Public health
University of Greenwich
London, Untied Kingdom, United KingdomDeCareret College
JamaicaBishop Gibson High
JamaicaSkills
- Customer service
- Critical Thinking
- Research and analysis
- Microsoft Office Suite
- Data Entry
- Organization skill
- Problem Solving
- Time Management
- Quantitative and Qualitative analysis
Certification
- Health and safety level 1
- Health and safety level 2
- Food safety level 1
- Food safety level 2
References
Available Upon Request
References
Available Upon Request
Timeline
Community Support Worker Intern
Age UK Enfield
09.2024 - 12.2024
Receptionist
The Rookery Hotel
01.2020 - 06.2025
DeCareret College
Bishop Gibson High
Bachelor of Science - Public health
University of Greenwich