Current university student with foundational knowledge in Public Health and hands-on experience gained through academic projects and Work Experience . Demonstrates strong teamwork, problem-solving, and analytical skills. Prepared to start career and make meaningful contributions with commitment and drive.
Hi, I’m
Jodiann Jones
London
Summary
Overview
3
years of professional experience
Work History
The Rookery Hotel
Receptionist
10.2021 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Age UK Enifield
Community Support Worker
11.2024 - 12.2024
Job overview
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
Age UK Enfield
Project Support Volunteer
06.2024 - 09.2024
Job overview
- Collaborated with fellow volunteers, fostering a supportive and cohesive team environment to better serve clients.
- Collaborated with external partners for referral services, ensuring seamless transitions and continuity of care for clients.
- Participated in ongoing professional development opportunities to improve skills relevant to the role as a Support Volunteer.
- Improved team efficiency by organizing and maintaining accurate records of volunteer activities and client interactions.
- Contributed to the development of new outreach initiatives, expanding the reach of the organization''s services.
- Supported program coordinators in administrative tasks such as scheduling appointments or updating databases efficiently for optimal organization-wide functioning.
- Facilitated successful community events, coordinating logistics and volunteer schedules for smooth execution.
- Assisted with special events and programs.
Education
University of Greenwich London
Bachelor of Science from Public Health
10-2025
University Overview
- Completed Coursework: Introduction to Epidemiology
- Health Economics and Policy
- Public Health and Health Promotion
- Introduction to Concepts and Theories of Health
- Applied Ethics for Health and Public Health
- Poverty, Inequality and Social Exclusion
- Introduction to Health & Social Policy
- The Global Context of Public Health
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Behavioral support
- Health promotion
- Problem-solving
- Quantitative and qualitative analysis
- Interpersonal communication
- Data analysis
- Research and analysis
- Project management
Languages
English
Native language
Timeline
Community Support Worker
Age UK Enifield
11.2024 - 12.2024
Project Support Volunteer
Age UK Enfield
06.2024 - 09.2024
Receptionist
The Rookery Hotel
10.2021 - Current
University of Greenwich
Bachelor of Science from Public Health
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