Summary
Overview
Work history
Education
Skills
Websites
Languages
References
Timeline
Generic
Jodi Ang

Jodi Ang

London

Summary

Dedicated professional with expertise in customer service and cash handling, complemented by strong communication skills. Proficient in inventory check, kitchen duties, and maintaining cleanliness, ensuring efficient operations. Committed to delivering exceptional service and seeking opportunities to further develop skills in a dynamic environment.

Overview

13
13
years of professional experience

Work history

Bubble Tea Barista

Purcha
London
06.2025 - Current
  • Greeted customers with professionalism and friendliness to enhance service experience.
  • Resolved customer complaints promptly, maintaining a calm and professional demeanor.
  • Adhered to store policies and procedures, minimising errors and boosting customer satisfaction.
  • Operated electronic equipment, including cash register and credit card machines, with precision.

Barback

The Anthologist
London
11.2024 - Current
  • Ensured smooth operation of the bar with stocking and replenishing supplies.
  • Responded swiftly to bartender requests for better workflow efficiency on busy nights.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Changed beer kegs when needed to ensure uninterrupted service during peak times.
  • Supported fast-paced service by efficiently restocking glasses and ice.
  • Cleaned tables, removed empty glasses; ensured a tidy environment for customers.

Bubble Tea Barista

Chatime
London
03.2023 - 11.2024
  • Greeted customers with professionalism and friendliness to enhance service experience.
  • Resolved customer complaints promptly, maintaining a calm and professional demeanor.
  • Adhered to store policies and procedures, minimising errors and boosting customer satisfaction.
  • Operated electronic equipment, including cash register and credit card machines, with precision.

Bubble Tea Barista

The Alley
London
10.2022 - 01.2023
  • Greeted customers with professionalism and friendliness to enhance service experience.
  • Resolved customer complaints promptly, maintaining a calm and professional demeanor.
  • Adhered to store policies and procedures, minimising errors and boosting customer satisfaction.
  • Operated electronic equipment, including cash register and credit card machines, with precision.

Bubble Tea Barista

Gong Cha
Singapore
08.2012 - 04.2018
  • Greeted customers with professionalism and friendliness to enhance service experience.
  • Resolved customer complaints promptly, maintaining a calm and professional demeanor.
  • Adhered to store policies and procedures, minimising errors and boosting customer satisfaction.
  • Operated electronic equipment, including cash register and credit card machines, with precision.

Barista

Starbucks
Singapore
05.2016 - 05.2016
  • Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
  • Maintained inventory of coffee beans and supplies, ensuring a smooth and consistent workflow
  • Adapted to different customer needs and preferences, resulting in increased customer satisfaction

Education

Bachelor's - Film Production

SAE Institute
London
09/2022 - 08/2024

Diploma - Filmmaking

New York Film Academy
Australia
01/2019 - 01/2020

Skills

  • Customer service
  • Cash handling
  • Communication Skills
  • Inventory check
  • Kitchen Duties
  • Cleaning

Websites

Languages

English
Upper intermediate
B2
Chinese
Intermediate
B1

References

References available upon request

Timeline

Bubble Tea Barista

Purcha
06.2025 - Current

Barback

The Anthologist
11.2024 - Current

Bubble Tea Barista

Chatime
03.2023 - 11.2024

Bubble Tea Barista

The Alley
10.2022 - 01.2023

Barista

Starbucks
05.2016 - 05.2016

Bubble Tea Barista

Gong Cha
08.2012 - 04.2018

Bachelor's - Film Production

SAE Institute
09/2022 - 08/2024

Diploma - Filmmaking

New York Film Academy
01/2019 - 01/2020

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Jodi Ang