Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jocelyn Moore

Longframlington,Northumberland

Summary

I am an experienced and customer focused professional with 34 years experience as Cabin Crew for British Airways and three years in a busy family run food business.

I consider myself to be friendly and approachable with strong communication skills capable of delivering excellent customer service.

I am quick to adapt and eager to learn new tasks, making it easy to handle various responsibilities effectively.

I enjoy working in a team and always have a positive attitude.

I am an honest and reliable person who is always willing to go that extra mile to ensure customer satisfaction.

Overview

38
38
years of professional experience

Work History

Counter Assistant

Gormans
Newcastle Upon Tyne, Tyne and Wear
12.2021 - 12.2024

Served customers in a busy takeaway setting.

Operated tills and processed payments accurately.

Prepared and served food in line with hygiene regulations.

Managed stock and maintained organised clean displays.

Built strong relationships with regular customers.

Staff rotas and bookwork.

Cabin Crew Member

British Airways
London, Middlesex
01.1987 - 12.2021
  • Delivered exceptional customer service.
  • Ensured full compliance with safety and regulatory standards.
  • Promoted and sold onboard retail products
  • Managed stock and cash handling responsibilities
  • Resolved customer concerns professionally and calmly.
  • worked as part of a team

Education

GCSEs - General Education

Westfield school
Newcastle Upon Tyne
01-1978

Skills

    Strong customer service and communication skills

  • Hardworking and reliable with a positive attitude
  • Comfortable working in a fast paced busy environment
  • Able to work well both independently or as part of a team

Interests

  • I am a very active and fit person who has a strong commitment to maintaining a healthy lifestyle
  • Regular walking and peloton fitness training
  • Pilates classes twice weekly
  • Caring for horses

Timeline

Counter Assistant

Gormans
12.2021 - 12.2024

Cabin Crew Member

British Airways
01.1987 - 12.2021

GCSEs - General Education

Westfield school
Jocelyn Moore