Joaquin Sosa
Bushey,HRT
Summary
Reliable and proactive individual with excellent communication and teamwork skills, eager to contribute to collaborative environment. Skilled in problem-solving and customer service, ensuring smooth and efficient operations.
Overview
4
4
years of professional experience
Work history
ECommerce Asisstant
CeX
Watford, Hertfordshire
2025.02 - 2025.05
- Handled daily operational tasks efficiently, contributing to smooth running of e-commerce business operations.
- Maintained updated knowledge of e-commerce industry trends, staying ahead of competition.
- Assisted customers with online purchases, improving overall shopping experience.
- Worked closely with logistics team ensuring timely dispatch and delivery of orders.
Team member
Cineworld
Wembley, Brent
2024.02 - 2025.02
- Maintained high standards of food hygiene, securing customer trust.
- Conveyed product information effectively to customers, promoting sales.
- Reduced waste by implementing recycling initiatives.
- Provided excellent customer service to enhance business reputation.
Barista
Starbucks Coffee
Wembley, Brent
2023.10 - 2024.02
- Delivered exceptional service to customers for their enjoyment and comfort.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Managed high volume orders during peak hours maintaining quality of service.
- Trained new staff members on café operations, fostering teamwork and consistency.
Till worker
The Argentinian Grill
Harrow on the Hill, Harrow
2023.08 - 2023.10
- Managed till operations, increased checkout efficiency.
- Maintained clean workstation for improved hygiene standards.
- Collaborated with team members for smooth shift transitions.
- Assisted in food preparation, ensuring prompt service during busy times.
- Readied ingredients and food preparation areas to support smooth kitchen workflow.
Kitchen porter
The Case is Altered
Pinner, Harrow
2021.05 - 2023.06
- Removed rubbish, kept bin area clean and orderly.
- Cleaned work surfaces, ensured hygiene standards were met.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Assisted chefs in food preparation for efficient meal service.
Education
Bachelor of Arts - Art and Design
University of Westminster
2025.09 -
AIM Qualification Diploma - Game Design
Uxbridge College
Uxbridge 2021.09 - 2023.06
Skills
- E-Commerce platform knowledge
- Food Preparation
- Product listing
- Customer service management
- Customer Service
- Self-motivation
Timeline
Bachelor of Arts - Art and Design
University of Westminster
2025.09 -
ECommerce Asisstant
CeX
2025.02 - 2025.05
Team member
Cineworld
2024.02 - 2025.02
Barista
Starbucks Coffee
2023.10 - 2024.02
Till worker
The Argentinian Grill
2023.08 - 2023.10
AIM Qualification Diploma - Game Design
Uxbridge College
2021.09 - 2023.06
Kitchen porter
The Case is Altered
2021.05 - 2023.06