Joanne Williams
Barnet
Summary
Organised and dependable with 25 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
32
32
years of professional experience
9
9
years of post-secondary education
Work history
Education Welfare Officer
Barnet Education Learning Services
2024.03 - 2025.01
- Monitored children under 90% attendance.
- Arranged parent meetings for persistent absentees.
- Liaised with agencies – SEN, MASH, Early Help, BICS to offer support to families.
- Sent letters/correspondence to schools and families.
- Transcribed minutes during parent meetings.
Education Welfare Assistant
Barnet Education Learning Services
2022.02 - 2024.03
- Provided Education information to the MASH by contacting DSL’s in schools, to ensure effective information is available to assist in the assessment of safeguarding concerns.
- Uploaded information onto EHM (Early Help Module) in a timely and accurate manner.
- Processed pupils’ off-roll forms - updating Barnet Synergy database.
- Attended regular Threshold and MASH meetings.
Office Administrator
Cromer Road Primary School
2017.10 - 2022.02
- General administrative support including emails, letters and filing.
- Monitored pupils’ attendance, especially persistent absentees.
- Managed the reception area, greeting visitors and responding to telephone requests from parents and the public.
- Uploaded information onto the school website.
- Maintained pupils’ records and ran reports when needed.
School Administrator
Hollickwood Primary School
2014.03 - 2017.09
- Face-to-face enquiries and answered routine telephone calls from parents and the public.
- Monitored the attendance at school and liaised with the EWO on a frequent basis.
- General correspondence via letters and emails.
- Maintaining student records and running reports when required.
- Responsible for the school admissions process and arranged induction meetings for new parents.
- Produced the Hollickwood Newsletter, using Publisher, on a weekly basis.
- Completed the school census on a termly basis.
PA to the CEO
Babson Capital Europe Ltd
2000.02 - 2007.02
- Secretarial Responsibilities:
- Extensive travel arrangements and related expenses.
- Managed two team secretaries.
- Arranged meetings, prepared and sent correspondence and managed the company mobile telephone accounts.
- Organised events, including AGM’s and annual team bonding trips.
- Human Resource Responsibilities:
- Responsible for the new joiner process which involved attending interviews, liaising with agencies, screening checks, PPA testing and sending out contracts.
- I updated the Employee Starter Pack, Policies and Procedures and monitored holiday, sickness, maternity and paternity leave for all employees.
PA to the Group HR Director
Willis
1999.02 - 2000.02
- Extensive travel arrangements and diary management.
Secretary to the Finance Director and two Administration Associates
Goldman Sachs Asset Management
1998.09 - 1999.02
- Responsible for the recruitment of temporary secretarial staff for the Asset Management department.
- Processed invoices and expenses for the Asset Management division.
- Managed the Finance Director’s diary and responsible for updating internal records.
Secretary to the Pan-European Equities Division
Goldman Sachs Asset Management
1996.05 - 1998.09
- Overseas travel arrangements for the division - coordinated and arranged meetings.
- General telephone communication, including speaking to clients, brokers and dealing with correspondence including typing reports and letters.
Secretary to the Corporate Finance Division
KPMG
1995.04 - 1996.05
- Responsible for the layout and presentation of a wide range of documents such as evaluation reports, engagement letters, slides and information memorandums.
- Organised and co-ordinated meetings.
Client Secretary
Cavendish Partners Ltd
1994.02 - 1995.04
- Typed and arranged layout of client CV’s, general correspondence and business plans.
- Managed research facilities for clients.
Advertising and Sponsorship Assistant
Independent Television Commission
1992.09 - 1994.01
- Recorded complaints from the public relating to television advertisements.
- Handled general enquiries regarding the ITC’s rules and regulations.
- Provided a full range of secretarial support to two Advertising and Sponsorship officers.
Education
College Diploma - LCCI Secretarial Certificate
Oxford and County Business College
1990.01 - 1991.01
A Level - Communication Studies
Carlett Park College
1989.01 - 1990.01
GCSE’s - Math’s, English Language, English Literature, Biology and French
Birkenhead High School
1982.01 - 1989.01
Skills
- Able to work under pressure and meet tight deadlines
- Motivated and enthusiastic, ready to accept responsibility and take initiative
- Excellent interpersonal and communication skills
- Effective organisational skills and active team member
- Discretion and sensitivity awareness
- Proficient in Word, Excel, PowerPoint, Teams, Google docs, Publisher, Integris
Timeline
Education Welfare Officer
Barnet Education Learning Services
2024.03 - 2025.01
Education Welfare Assistant
Barnet Education Learning Services
2022.02 - 2024.03
Office Administrator
Cromer Road Primary School
2017.10 - 2022.02
School Administrator
Hollickwood Primary School
2014.03 - 2017.09
PA to the CEO
Babson Capital Europe Ltd
2000.02 - 2007.02
PA to the Group HR Director
Willis
1999.02 - 2000.02
Secretary to the Finance Director and two Administration Associates
Goldman Sachs Asset Management
1998.09 - 1999.02
Secretary to the Pan-European Equities Division
Goldman Sachs Asset Management
1996.05 - 1998.09
Secretary to the Corporate Finance Division
KPMG
1995.04 - 1996.05
Client Secretary
Cavendish Partners Ltd
1994.02 - 1995.04
Advertising and Sponsorship Assistant
Independent Television Commission
1992.09 - 1994.01
College Diploma - LCCI Secretarial Certificate
Oxford and County Business College
1990.01 - 1991.01
A Level - Communication Studies
Carlett Park College
1989.01 - 1990.01
GCSE’s - Math’s, English Language, English Literature, Biology and French
Birkenhead High School
1982.01 - 1989.01