Joanne Whittle
Hull,Kingston upon Hull
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Hard-working Team Leader with 39 years of experience in team management environments. Analyses Key Performance Indicators and implements service enhancements. Engaging and motivational leader, skilled at training and coaching high-performing employees.
Organised Team Leader with 39 years of experience. Builds positive rapport, inspires trust and guides teams to achieve organisational goals. Strong facilitator, trainer and mentor.
People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
Hardworking Team Leader brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Reliable Team Leader with management and cash industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
39
39
years of professional experience
Work history
Unit Leader
William Hill
York , Yorkshire
2019.03 - Current
Unit leader at both York and Cheltenham racecourses , managing units , ensuringmy colleagues are compliant and managing vast amount of money , distributing across all units to manage finances
Completing Safer Gambling Interactions with customers to ensure they are gambling within their means
Team Leader
William Hill
Hull, East Yorkshire
1987.03 - Current
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Implemented new working methods which improved overall efficiency of shop team operations.
- Resolved conflicts effectively, promoting harmony within a positive and happy workforce.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Streamlined workflow formore efficient process.
- Increased team cohesion by implementing regular feedback sessions.
- Led project coordination, resulting in timely delivery.
Developed strategies for improved performance level across my colleagues
Education
GCSEs - English Maths History and Geography
Sydney Smith High School
Hull 05.1985
Skills
- Budgeting proficiency
- Tolerance and patience
- Agile methodology understanding
- Risk assessment knowledge
- Constructive criticism
- Delegation mastery
- Policy implementation and enforcement
- Decisive decision-making
- Communication excellence
Timeline
Unit Leader
William Hill
2019.03 - Current
Team Leader
William Hill
1987.03 - Current
GCSEs - English Maths History and Geography
Sydney Smith High School