Joanne Watton

* Providing support and advocacy to clients who are proceeding through the criminal justice process following a rape or sexual assault.

* Attending video interviews and supporting throughout trials to ensure streamlined care and support to all clients until trials conclude.

* Liaise with police, social services, health and education services where appropriate to ensure the correct level of support is in place

* Routinely managing and sharing safeguarding concerns.

* Initiate routine check-ins with clients, maintaining high levels of service delivery.

* Mentored new employees in accordance with the centres Standard Operating Procedures.

* Engage in regular continued professional development to support and enhance current skills.*

* Delivering training and engagement sessions to police officers and other linked services

• Liaised effectively with external contractors, ensured timely completion of outsourced projects.
• Managed spare parts inventory effectively for uninterrupted maintenance operations.
• Achieved cost savings with effective procurement of maintenance supplies.
• Responded promptly to emergency calls even outside normal working hours, displayed high level of commitment towards duty.

* Maintaining and updating service record spreadsheets.

* Processing Maintenance Operative time sheets.

* Often needing to rearrange jobs so that urgent jobs can be completed first. Reassuring tenants that jobs will be completed whilst explaining the time pressure / urgency and the need to rearrange.

* Building third party relationships with contractors to improve response time.

Part of a multidisciplinary team with key responsibility for the support of clients in crisis who have experienced rape or sexual assault.

* Covering a 24hour on call rota, supporting clients who have experienced a sexual assault or rape through a forensic medical examination.

* Liaising with police where appropriate and triaging cases with the Doctor on call.

* Performed all quality and forensic cleaning inspections in compliance with the forensic regulators standards and guidelines.

* Giving accurate and concise advise, thinking under pressure and encouraging the clients autonomy to regain control.

* Also supporting parents/carers of children & adults that attend; working with a wide range of clients with varying levels of ability and understanding.

* Mentored new employees in accordance with the centres Standard Operation Procedures.

* Engage in regular continued professional developmental to support and enhance current skills.