Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

Joanne Walsh

Rhayader,Powys

Summary

Compassionate and empathetic Night Care Assistant with a comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to person centred care practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Conscientious Care Assistant providing compassionate care and support to patients in a care home setting. Improves day/night life through considered assistance in daily/nightly tasks, promoting optimum wellbeing and comfort at all times.

Able to provide medical assistance at my skill level to a variety of patients of a wide age range, with differing ailments, varying in levels of severity in my volunteer role.

Overview

16
years of professional experience
9
years of post-secondary education

Work history

Boswell Healthcare Ltd
Rhayader, Powys

Night Care Assistant
01.2015 - Current

Job overview

  • Complete care plan documentation to chart progress and improve resident health outcomes.
  • Administer medications in line with care plans and nursing team guidance.
  • Engage residents in non-verbal communication methods.
  • Prepare nutritious meals and snacks for residents.
  • Help elderly residents to carry out daily living activities with maximum independence.
  • Work within a team of 5 in the day to create a positive and caring atmosphere for residents. But mainly work as a small team of 2 at night. Taking the lead role for the majority of my shifts, working together to promote sleep to assist with residents overall well being.
  • Keep living areas in excellent condition with comprehensive tidying and touchpoint cleaning.
  • Calmly and skillfully de-escalate residents exhibiting challenging behaviours with calm and caring tone.
  • Promote dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
  • Provide quality companionship to residents with dementia experiencing sleeping difficulties.
  • Monitor and report night time behaviour patterns in care plans and handover notes.
  • Deliver personalised care and support in line with individual care plans.
  • Recognise deterioration of health in a resident and take the appropriate action whether it be administering medication, informing management or contacting emergency services.
  • Caring for a dying or recently deceased individual and liaising with families, work colleagues, Health Care Professionals and very often funeral directors.

The Black Lion
Rhayader, Powys

Bartender
01.2007 - 08.2014

Job overview

  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained bar stocks, replenishing daily as necessary.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.

Education

City & Guilds of London Institute
Rhayader, Powys

NVQ Levels 2 & 3 from Health and Social Care (Adults) for Wales and Northern Ireland
01.2016 - 01.2019

University overview


I have been a member and volunteer for St John Ambulance Cymru for the past two years. My current job role was the reason I decided to join the organisation. I felt that my nightly lead role in caring for and meeting the needs of our residents was an important, significant and challenging one so wanted to widen my knowledge within the field of first aid and be able to support those in my care with slightly more medical insight. I use the skills I obtain at weekly training sessions to assist on events the organisation are hired to cover. These can be motorcycle events, pop concerts, fetes or even dog shows.

I have also been able to participate in the Patient Transport Service sector of St John and assisted in taking several patients from home to hospital or onto a residential care facility.

During my time in St John and due to the locality of my home to our station, I am now part of the Responder Team and on occasions when I am not working and available, can, through the use of an alerter, respond to emergency 999 calls within my area. This can be anytime of the day and night and very often needs to be quick thinking. This highlights the importance of working well with your fellow responder or team or even the HCP's you may work alongside on the calls.


Coleg Powys
Newtown, Powys

GNVQ Level 3 from Advanced Business Studies
09.1996 - 06.1998

University overview

Llandrindod High School
Llandrindod Wells, Powys

7 GCSE's C and above
09.1990 - 05.1995

University overview

Skills

  • Emotional resilience
  • Compassion and empathy
  • Personal, dementia and disability care
  • Vulnerable resident safeguarding
  • Person-centred care
  • Challenging behaviour management
  • Nursing care
  • Housekeeping
  • Care planning and management
  • Medication administration
  • Solo decision making
  • Good time keeping and work planning
  • Excellent communication skills with both patient, family and work team

Timeline

City & Guilds of London Institute
NVQ Levels 2 & 3 from Health and Social Care (Adults) for Wales and Northern Ireland
01.2016 - 01.2019
Night Care Assistant
Boswell Healthcare Ltd
01.2015 - Current
Bartender
The Black Lion
01.2007 - 08.2014
Coleg Powys
GNVQ Level 3 from Advanced Business Studies
09.1996 - 06.1998
Llandrindod High School
7 GCSE's C and above
09.1990 - 05.1995

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Joanne Walsh