Joanne Vincent

Falmouth,Cornwall

Summary

Outgoing Office Administrator with 18 years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing the phone switchboard and tackling requests made by staff. Friendly and respectful with a positive attitude that creates a warm and inviting office atmosphere.

Overview

years of professional experience

Work history

Office manager

Abacus taxis

Falmouth, Cornwall

09.2008 - Current

Negotiated contracts with vendors to secure cost-effective services and supplies.
Oversaw recruitment processes, attracting top-tier talent for team expansion.
Maintained compliance of company records with legal requirements.
Organised staff holiday schedules to prevent workflow disruptions.
Ensured smooth office operations through diligent oversight of daily tasks.
Handled incoming correspondence, enabling timely responses and decision-making.
Answered high-volume telephone and email enquiries, minimising correspondence backlogs.
Processed invoices and financial data with meticulous attention to detail.

Education

Certificate of Higher Education - bisiness managment

The Open University

09.2022 -

Skills

Document control systems
Recruitment and hiring
Email management
Client relations

Staff leadership
Inbound call handling
General administration
Record keeping

Timeline