Joanne Uphill

.

• Developed bespoke travel policies tailored to each client's unique requirements.
• Improved turnaround times on booking requests through effective time management techniques.
• Ensured seamless travel experiences by proficiently handling all aspects of bookings.
• Resolved queries promptly to ensure client peace of mind during travels.
• Streamlined business travel arrangements by liaising closely with corporate clients.
• Demonstrated flexibility whilst working under pressure managing multiple tasks simultaneously without compromising on quality of work delivered.

• Streamlined business travel arrangements by liaising closely with corporate clients.
• Monitored industry trends, delivering up-to-date knowledge to clients.
• Improved turnaround times on booking requests through effective time management techniques.
• Enhanced company reputation through delivery of exceptional customer service.

• Fostered a positive work culture by promoting open dialogue and transparency.
• Ensured timely completion of projects through diligent supervision and guidance.
• Boosted team morale by initiating regular feedback sessions.
• Streamlined processes for increased efficiency in operations management.
• Expedited problem-solving to deliver swift solutions during crisis situations.
• Improved customer satisfaction with proactive handling of complaints and queries.

• Assisted clients in navigating potential difficulties such as flight cancellations or delays ensuring minimal disruption to their schedules.
• Managed complex business travel arrangements for top-level executives.
• Ensured compliance with corporate policies concerning travel expenses and reporting procedures within guidelines set out by the company.
• Streamlined processes for improved customer service by implementing new software systems.