Joanne Smith
Wolverhampton,West midlands
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
25
25
years of professional experience
Work history
Chair based exercise Instructor
G Fitness
Wolverhampton, West midlands
2023.01 - Current
- Spearheaded diversity and inclusion efforts within the organisation.
- Influenced organisational change by embracing innovative technologies.
- Advocated for employee well-being programmes, fostered a healthy work-life balance.
Freelance fitness instructor
Nuffield
Wolverhampton, West midlands
2022.11 - Current
- Provided expert guidance for improved health and wellness.
- Increased class attendance via inventive session planning that catered to various skill levels simultaneously.
- Assisted members in reaching personal fitness goals by providing one-to-one training sessions.
Customer service cashier
Asda
Tipton, West midlands
2001.05 - Current
- Ensured customer satisfaction by providing efficient and friendly service.
- Packaged customer purchases carefully, preventing any damage or spillage.
- Handled cash transactions for both purchases and returns.
Level 3 personal trainer
Pure gym
Wolverhampton, West midlands
2018.03 - 2019.04
- Designed bespoke training programmes to improve client fitness levels.
- Provided personalised fitness assessments for targeted training plans.
- Delivered engaging group fitness classes, fostering a community atmosphere within the gym facility.
Education
Level 3 mat pilates -
The Fitness group
West midlands01.2026
Chair based exercise instructor -
AMAC
Wolverhampton09.2022
Zumba instructor -
Zumba
Wolverhampton03.2022
Level 3 Personal Trainer -
VTCT
Wolverhampton03.2018
Skills
- Cash handling
- Complaint management
- Customer engagement
- Patience and composure
- Product knowledgeability
- Resilient under pressure
- Initiative taking
- Time efficiency
- Customer Service
- Cultural awareness
- Team Leadership
Timeline
Chair based exercise Instructor
G Fitness
2023.01 - Current
Freelance fitness instructor
Nuffield
2022.11 - Current
Level 3 personal trainer
Pure gym
2018.03 - 2019.04
Customer service cashier
Asda
2001.05 - Current
Level 3 mat pilates -
The Fitness group
Chair based exercise instructor -
AMAC
Zumba instructor -
Zumba
Level 3 Personal Trainer -
VTCT