Joanne Mcintyre
Grimsby,United Kingdom
Summary
I am a dedicated professional with extensive expertise in safeguarding, pastoral care, and student advocacy, demonstrating a strong commitment to working in positive educational environments. Proficient in conflict resolution, behaviour management, and crisis intervention, with a proven ability to engage students and build meaningful relationships with parents and multi-agency teams. Skilled in strategic thinking, effective communication, and ethical decision-making, ensuring compliance with health and safety standards while promoting mental health awareness. Adept at implementing counselling strategies to support student well-being and development.
Pro-active approach with a key focus on developing students confidence and resilience whilst maintaining open communication.
Overview
33
33
years of professional experience
Work history
Pastoral Year Manager
Oasis Academy Wintringham
Grimsby, North East Lincolnshire
09.2003 - Current
- Ensured student welfare with proactive and comprehensive care strategies.
- Coached students on time management skills leading to better organisation and productivity.
- Created a safe space for students allowing open discussions on mental health-related concerns which encouraged more acceptance among peers.
- Improved pastoral care by implementing a holistic approach to student support.
- Fostered positive relationships, leading to a favourable school environment.
- Liaised effectively between parents and teachers, improving transparency in communication about student's progress and behaviour at school.
- Responded promptly to instances of bullying or conflict amongst pupils, resulting in peaceful resolution.
- Provided emotional and academic support to students for better performance in their studies.
- Conducted regular home visits for maintaining strong rapport between families and the school.
- Attended professional development trainings to keep abreast of educational laws and regulations related to pastoral care management.
- Worked closely with teaching staff, facilitating better understanding of individual student needs.
- Collaborated with external agencies for additional student support services when necessary.
- Taught students important points to prepare for examinations and assessments.
- Supported students to identify problems impeding education.
- Tracked student attendance and performance, intervening early in concerning issues.
- Offered counselling to help students deal with academic, personal, or behavioural issues.
- Personalised instruction and personal mentoring based on individual strengths and abilities.
- Managed behavioural issues resulting in an enhanced learning atmosphere.
Hairdresser
The Gentry
Grimsby, North East Lincolnshire
04.1992 - 08.2025
- Enhanced salon reputation with excellent customer service skills.
- Utilised specialised tools for precision cutting, resulting in detailed hairstyles.
- Ensured adherence to industry standards and regulations; promoted safe working environment.
- Responded effectively to client complaints, retaining their trust and patronage.
- Ensured booking system efficiency for improved customer experience.
- Handled cash transactions accurately; ensured smooth end-of-day reconciliation process.
- Performed routine stock checks, ensuring sufficient supplies at all times.
- Maintained a clean and hygienic work area for optimal health and safety compliance.
- Collaborated closely with colleagues to run an efficient salon operation.
- Offered advice on hair care products to boost sales.
- Assisted with front desk operations when required; enhanced overall salon efficiency.
- Sanitised tools and equipment to maintain hygiene and safety protocols.
- Managed appointments and schedules to smooth workflow.
- Trimmed, cut and shaped hair based on exact customer preferences.
- Set up workstations and treatment rooms with necessary products, equipment and supplies.
Education
Apprenticeship - Community Health and Wellbeing Worker
LMP Group
Grimsby 09.2024 -
DSL training - Safeguarding
Oasis Academy Wintringham
Grimsby 09.2024 - 09.2024
Safeguarding Training - Safeguarding
Oasis Academy Wintringham
Grimsby, North East Lincolnshire 09.2024 - 09.2024
GDPR training - Education
Oasis Academy Wintringham
Grimsby 09.2024 - 09.2024
Positive Behaviour Training Level 1 - Education
TeamTeach
Grimsby 09.2023 - 09.2023
Child Exploitation Level 2 - Education
NELC
Grimsby 03.2021 - 03.2021
Keeping the Neglected Child In Focus Level 2 - Education
North East Lincs LSCB
Grimsby 04.2015 - 04.2015
Mental Health First Aid Youth - Education
mhfaengland
Grmsby 02.2015 - 02.2015
GCSEs Grade C - English
AQA
Grimsby 09.2012 - 06.2013
Awareness of Domestic Abuse Level 1 - Education
North East Lincs LSCB
Grimsby 02.2011 - 02.2011
GCSEs Grade C - Mathematics
Edexcel
Grimsby 09.2010 - 06.2011
Steps to Excellence for Personal Success - Education
The Pacific Institute
Grimsby 03.2008 - 07.2008
Drug Awareness Level 1 - Education
NCFE
Grimsby 04.2008 - 04.2008
NVQ Level 2 Counselling - Mental Health
NELC
09.2004 - 07.2005
NVQ Level 2 Teaching Support Assistant -
GIHFE
Grimsby 09.2002 - 06.2003
NVQ Level 2 Hairdressing -
Alcrest Academy
Grimsby 09.1989 - 06.1991
GCSEs -
Toll Bar Secondary School
Grimsby 09.1984 - 06.1989
Skills
- Continuous professional development
- Effective communication
- Strategic thinking
- Relationship-building
- Critical-thinking
- Emotional intelligence
- Ethical decision making
- Conflict Resolution
- Resourcefulness
- Interpersonal communication
- Cultural awareness
- Health and Safety Compliance
- Resilience under pressure
- Constructive feedback
- Behaviour management
- Crisis Intervention
- Student engagement
- Student advocacy
- Mental health awareness
- Pastoral care
- Multi-agency working
- Safeguarding knowledge
- Child protection understanding
- Parent engagement techniques
- Positive discipline implementation
- Counselling proficiency
- School policies enforcement
- Stress management tools
Timeline
Apprenticeship - Community Health and Wellbeing Worker
LMP Group
09.2024 -
DSL training - Safeguarding
Oasis Academy Wintringham
09.2024 - 09.2024
Safeguarding Training - Safeguarding
Oasis Academy Wintringham
09.2024 - 09.2024
GDPR training - Education
Oasis Academy Wintringham
09.2024 - 09.2024
Positive Behaviour Training Level 1 - Education
TeamTeach
09.2023 - 09.2023
Child Exploitation Level 2 - Education
NELC
03.2021 - 03.2021
Keeping the Neglected Child In Focus Level 2 - Education
North East Lincs LSCB
04.2015 - 04.2015
Mental Health First Aid Youth - Education
mhfaengland
02.2015 - 02.2015
GCSEs Grade C - English
AQA
09.2012 - 06.2013
Awareness of Domestic Abuse Level 1 - Education
North East Lincs LSCB
02.2011 - 02.2011
GCSEs Grade C - Mathematics
Edexcel
09.2010 - 06.2011
Drug Awareness Level 1 - Education
NCFE
04.2008 - 04.2008
Steps to Excellence for Personal Success - Education
The Pacific Institute
03.2008 - 07.2008
NVQ Level 2 Counselling - Mental Health
NELC
09.2004 - 07.2005
Pastoral Year Manager
Oasis Academy Wintringham
09.2003 - Current
NVQ Level 2 Teaching Support Assistant -
GIHFE
09.2002 - 06.2003
Hairdresser
The Gentry
04.1992 - 08.2025
NVQ Level 2 Hairdressing -
Alcrest Academy
09.1989 - 06.1991
GCSEs -
Toll Bar Secondary School
09.1984 - 06.1989
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