Joanne Massie
Austerlands,Lancs
Summary
Dedicated and adaptable clinical nursing professional with expertise in patient-centred care, adult care, and multidisciplinary collaboration. Demonstrates exceptional decision-making under pressure, ethical judgement, and resilience in high-stress environments. Proficient in clinical nursing practice, mobility assistance, and accurate record-keeping, with a strong focus on delivering compassionate bedside care. Skilled in teamwork, written and verbal communication, and time management to ensure optimal patient outcomes. Holds Basic Life Support Certification and committed to advancing quality healthcare through continuous professional development.
BSL level 1
Overview
21
21
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Registered staff nurse
Northern Care Alliance NHS Trust
Oldham, Greater Manchester
04.2016 - Current
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Assisted in Endoscopy procedures, preparing the endoscopy rooms for the lists,
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Demonstrated excellent time management skills whilst handling multiple responsibilities simultaneously in a fast-paced environment.
- Upheld the highest standards of professional ethics whilst dealing with sensitive information.
- Collaborated with multidisciplinary team members for holistic patient care.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Complied strictly with infection control protocols, preventing cross-contamination in the ward.
- Managed emergency situations effectively, maintaining calm under pressure.
- Managed patient discharges, providing relevant follow-up care advice with required prescriptions and medication.
- assisted giving patients bad news.
- Prepared patients for surgery by following strict hygiene and fasting procedures.
- Safely operated hoists, wheelchairs and transfer equipment to securely manoeuvre patients.
- Mentored student and junior nurses, building confidence and competence to ensure outstanding patient provisions.
- Delivered life support with updated first aid and CPR training.
- Maintained sterile environment in endoscopy suite to prevent infection.
- Participated in continuous professional development activities relevant to endoscopy nursing practice.
- Followed NMC guidelines in all aspects of clinical practice as an Endoscopy Nurse.
- Prepared patients for endoscopy by explaining procedure, ensuring understanding.
- Assisted in routine and emergency endoscopy procedures for optimal patient outcomes.
- Facilitated smooth flow of operations within the endoscopy unit by coordinating schedules, resources and personnel efficiently.
- Displayed energy and enthusiasm in fast-paced environment.
- Handled high volume calls to address customer inquiries and concerns.
- Wrote reports outlining project progress and results.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Replenished stock and processed deliveries to maximise product availability.
- Prevented cross-contamination by sanitising utensils and surfaces.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
Nursing student
Salford University
Salford, Greater Manchester
03.2013 - 03.2016
- Built positive rapport with patients from various backgrounds.
- Assisted patients with daily activities such as eating, bathing, promoting independence where possible.
- Maintained accurate medical records, enhancing efficiency in treatment plans.
- Improved patient comfort by providing personalised care and attention.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
- Performed wound dressings, reducing risk of infection or further complications.
- Carried out patient assessments with minimal supervision.
- Completed shifts alongside university-based learning.
- Performed physical assessment by measuring blood pressure, pulse rate and oxygen level.
- Followed strict hygiene protocols during all clinical procedures; minimised cross-contamination risks significantly.
- Ensured safe environment with regular cleaning and sterilisation of equipment.
- Took vital signs regularly; ensured stability or identified potential emergencies promptly.
- Monitored patient conditions, continuously assessing vitals to ensure ongoing quality care.
- Advised on dietary, nutrition and illness prevention.
- Delivered high-quality patient care to enhance recovery process.
- Reported accidents, risks and incidents in line with set procedures.
- Monitored and maintained catheters, IVs and bandages.
- Proactively applied safeguarding principles to maximise patient safety.
- Liaised effectively with multidisciplinary team, ensuring seamless patient care delivery.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Participated in health education programmes and nurse education activities in clinical and community settings.
- Observed changes in patient conditions; reported to appropriate healthcare personnel promptly.
- Dealt with emergencies with calm and composure.
- Established immediate and long-term care goals, working with interdisciplinary teams to implement.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Administered oxygen and medication to achieve optimum health outcomes.
- Conducted health assessments to identify areas requiring medical intervention.
- Complied with quality healthcare standards to uphold hospital reputation.
- Used oral, topical and IV medications to manage patient symptoms.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Followed modern nursing standards for optimum treatments and patient protection.
- Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
- Assisted in surgical procedures for successful operations.
Care assistant
Griffin Lodge care home
Stockport, Manchester
06.2004 - 03.2013
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Provided emotional support to patients, improving their mental wellbeing.
- Respected privacy and dignity of each resident during provision of care services.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
- Responded calmly to manage crises and emergency situations.
- Maintained accurate, up-to-date and confidential files in line with reporting standards.
- Safeguarded client information with strict adherence to privacy and data security policies.
- Exercised professional judgement to implement interventions and make tough decisions.
- Promoted independence and positive wellbeing when working with vulnerable adults.
- Responded proactively to changing circumstances for optimised service user care.
- Liaised with multi-disciplinary professionals and caregivers to foster access to medical care.
- Managed assigned caseload documentation in alignment with regulatory requirements and standards.
- Assisted disabled individuals in navigating systemic needs and programmes to meet required case management metrics.
- Led the design of individualised behaviour plans to meet needs.
- Investigated incidents reported as bullying, maintaining a zero-tolerance approach towards such acts.
- Analysed incident reports to identify trends in negative behaviours.
- Assisted deaf or hard-of-hearing individuals events using sign language interpretation skills, fostering inclusivity within their environment.
- Supported residents with clear speech, sign language and written instructions for successful communication.
- Ensured effective communication by maintaining up-to-date knowledge of evolving sign language vocabulary and syntax.
- Promoted inclusivity in community gatherings by providing sign language interpretation services for deaf participants.
- Enhanced residents comprehension by using visual aids and sign language.
- Assisted colleagues in understanding basics of sign language enhancing overall school-wide communication efforts.
- Promoted inclusivity, offering sign language interpretation services at social gatherings.
Education
Bachelor of Science - Adult Nursing
University of Salford
Salford 03.2013 - 03.2016
Skills
- Teamwork
- Patient-centred care
- Clinical nursing practice
- Decision making under pressure
- Excellent time management
- Basic Life Support Certification
- Multidisciplinary collaboration
- Written and verbal communication
- Caring bedside manner
- Adult care
- Ethical decision making
- Adaptability to change
- Accurate record-keeping
- Mobility assistance
- Resilience under pressure
Affiliations
- Strong family support network
- Watching Oldham Rugby League and I am season ticket holder.
Certification
NMC pin
Languages
British sign language
Beginner
References
References available upon request.
Timeline
Registered staff nurse
Northern Care Alliance NHS Trust
04.2016 - Current
Nursing student
Salford University
03.2013 - 03.2016
Bachelor of Science - Adult Nursing
University of Salford
03.2013 - 03.2016
Care assistant
Griffin Lodge care home
06.2004 - 03.2013
NMC pin
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