Joanne Donovan
Kirkby in Ashfield,Nottinghamshire
Summary
Accomplished healthcare professional with extensive expertise in nursing, clinical management, and hospital administration. Demonstrates proficiency in advanced life support instruction, patient assessment, and treatment plan development. Skilled in staff training and empowerment, ensuring compliance with healthcare regulations and health and safety standards. Proven track record of enabling services to achieve outstanding ratings with CQC through effective medical service coordination and governance. Committed to workplace improvement and enhancing staff happiness while maintaining budget control.
Overview
36
36
years of professional experience
1
1
Certification
Work history
Director of Clinical Services
South Bank Hospital, Spire Healthcare
Worcester
01.2022 - 04.2025
- Responsible for providing clinical direction and strong, professional leadership to all clinical staff including nursing, allied health professionals and medical staff.
- Led and drove the delivery of excellent clinical standards of care within all clinical areas, driving a culture of clinical effectiveness and continuous improvement of the patient experience.
- Inspired and empowered the staff resulting in maintaining CQC Good rating and aspiring and working towards an Outstanding rating.
- Director of Infection Prevention and Control
- Safe Guarding Lead Level 4
- Caldicott Guardian
- Dementia Lead
- Deputise for the Hospital Director in their absence.
- A member of the Senior Management Team.
Associate Director of Customer Feedback
Queen Elizabeth Hospitals NHS Trust
Norfolk
01.2021 - 01.2022
- Manage all the complaints and concerns that came through the hospital whether via the Chief Executive, MPs or the public.
- Oversee all formal, informal and PALS (Patient Advice and Liaison Service) concerns and compliments.
Divisional General Manager for Surgical Division
Queen Elizabeth Hospitals NHS Trust
Norfolk
10.2020 - 08.2021
- Accountable for the operational performance and strategic development of the clinical business units within the Division.
- Accountability for the delivery of high quality patient care, clinical governance, patient safety, clinical quality and Cost Improvement Program.
Executive Director
The Sandringham Hospital, BMI Healthcare
Norfolk
02.2017 - 10.2020
- Responsible for providing strategic direction and leadership for the hospital.
- Ensured that as a hospital team there was the provision of safe, effective, caring and responsive patient care in a safe, high-quality clinical environment in a way that maximised the financial and operational performance of the hospital.
- Promoted empowerment and professional respect throughout all the staff resulting in being No.1 in BMI Healthcare for staff and patient satisfaction.
Director of Clinical Services
The Sandringham Hospital, BMI Healthcare
Norfolk
09.2012 - 02.2017
- Responsible for providing clinical direction and strong, professional leadership to all clinical staff including nursing, allied health professionals and medical staff.
- Led and drove the delivery of excellent clinical standards of care within all clinical areas, driving a culture of clinical effectiveness and continuous improvement of the patient experience.
- Inspired and empowered the staff resulting in CQC Good rating.
- Director of Infection Prevention and Control
- Safe Guarding Lead Level 4.
Ward Manager
The Fitzwilliam Hospital, Ramsay Healthcare
Peterborough
07.2009 - 09.2012
- Responsible for 50 bedded unit with 2 bedded HDU, Endoscopy Unit and Ambulatory Unit.
- Trained all staff in resuscitation - BLS, ILS and ALS.
Deputy Ward Manager
The Fitzwilliam Hospital, Ramsay Healthcare
Peterborough
07.2008 - 07.2009
- Supported the Ward Manager in the effective management of the ward and I also maintained Resuscitation Services for the Midland Region of the Ramsay Group.
Resuscitation Officer
RCUK Ramsay Healthcare
UK
01.2005 - 07.2008
- Resuscitation Officer for The Ramsay Healthcare Group to carry out training in BLS, ILS, EPLS, ALS throughout all the hospitals and implement and educate staff on resuscitation guidelines.
Senior Staff Nurse
The Fitzwilliam Hospital, Ramsay Healthcare
Peterborough
01.2002 - 01.2005
- Working night shifts in a 50 bedded private hospital.
Senior Staff Nurse
The Fitzwilliam Hospital, Ramsay Healthcare
Peterborough
01.1998 - 12.1999
- Working shifts in a 50 bedded private hospital.
Senior Staff Nurse on Colorectal Ward
Peterbough NHS Trust
Peterborough
03.1997 - 01.1998
Senior Staff Nurse
St Marks NHS
London
01.1995 - 03.1997
Staff Nurse
The Garden Hospital, Private Healthcare
London
10.1994 - 01.1995
Staff Nurse Nursing Homes
Belfast
09.1992 - 10.1994
Student Nurse
Belfast
04.1989 - 09.1992
Education
RCUK Instructor in Advanced Paediatric Life Support -
RCUK
Acute Care Module - undefined
Homerton School of Health Studies
RCUK Instructor Adult Advanced Life Support - undefined
RCUK
Stoma Care ENB 990 - undefined
St Barts Hospital
Registered General Nurse - undefined
Royal Victoria Hospital
'O' Level passes - English Literature, English Language, Chemistry, Mathematics, History, Home Economics, Religious Education
Skills
- Nursing
- Clinical management
- Advanced life support instructor
- Standard medical procedures
- Staff training
- Staff empowerment
- Medical service coordination
- Patient assessment
- Hospital administration
- Treatment/care plan development
- Governance
- Health and safety standards
- Enabling services to achieve good / outstanding ratings with CQC
- Basic life support
- Emergency healthcare
- Workplace improvement
- Basic medical procedures
- Healthcare regulation compliance
- Compliance oversight
- Policy development
- Staff management
- People development
- Budget control
- Health & safety standards
- Care plan development
- Workplace happiness
Certification
- NMC Certificate, Nursing and Midwifery Council (NMC), UK
- ALS and GIC Instructor, Resuscitation Council UK
- Stoma Care ENB 990
Custom
- Sally Price, Spire Healthcare, 07912 230309, sally.price@spirehealthcare.com
- Gemma Dye (nee Simpson), Queen Elizabeth Hospitals NHS Trust, 07584 305096, gemma.simpson@qehkl.nhs.uk
Personal Information
- Place of birth: Belfast
- Date of birth: 06/20/71
- Gender: Female
- Marital status: Married
Timeline
Director of Clinical Services
South Bank Hospital, Spire Healthcare
01.2022 - 04.2025
Associate Director of Customer Feedback
Queen Elizabeth Hospitals NHS Trust
01.2021 - 01.2022
Divisional General Manager for Surgical Division
Queen Elizabeth Hospitals NHS Trust
10.2020 - 08.2021
Executive Director
The Sandringham Hospital, BMI Healthcare
02.2017 - 10.2020
Director of Clinical Services
The Sandringham Hospital, BMI Healthcare
09.2012 - 02.2017
Ward Manager
The Fitzwilliam Hospital, Ramsay Healthcare
07.2009 - 09.2012
Deputy Ward Manager
The Fitzwilliam Hospital, Ramsay Healthcare
07.2008 - 07.2009
Resuscitation Officer
RCUK Ramsay Healthcare
01.2005 - 07.2008
Senior Staff Nurse
The Fitzwilliam Hospital, Ramsay Healthcare
01.2002 - 01.2005
Senior Staff Nurse
The Fitzwilliam Hospital, Ramsay Healthcare
01.1998 - 12.1999
Senior Staff Nurse on Colorectal Ward
Peterbough NHS Trust
03.1997 - 01.1998
Senior Staff Nurse
St Marks NHS
01.1995 - 03.1997
Staff Nurse
The Garden Hospital, Private Healthcare
10.1994 - 01.1995
Staff Nurse Nursing Homes
09.1992 - 10.1994
Student Nurse
04.1989 - 09.1992
Acute Care Module - undefined
Homerton School of Health Studies
RCUK Instructor Adult Advanced Life Support - undefined
RCUK
Stoma Care ENB 990 - undefined
St Barts Hospital
Registered General Nurse - undefined
Royal Victoria Hospital
'O' Level passes - English Literature, English Language, Chemistry, Mathematics, History, Home Economics, Religious Education
RCUK Instructor in Advanced Paediatric Life Support -
RCUK
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