Joanne Hall
High Pittington, Durham
Summary
Meticulous and experienced Diabetes Strategic Partnership Manager offering 16 years at Medtronic with an additional 17 years experience in NHS service management - critical care and diabetes.
Naturally a driven leader, multitasker, and team player with excellent analytical, decision making and project management abilities.
Dependable to offer sound clinical judgement, detail, valued proposition and evidence based solution to enhance and execute the drive around transformational programmes and clinical care management.
I bring a strong sense of urgency, responsibility and accountability to transform the way we go to market in line with organizational goals.
Confident to communicate policy, challenge with commercial offering, clinical evidence and most recently health economics to enhance partnership and market access with key decision makers.
Driven, with keen analytical mind, passionate to position HCL with sound clinical judgement. Committed to leveraging skills to improve healthcare outcomes in partnership with our valued customers.
Overview
30
30
years of professional experience
Work history
Strategic Partnership Manager Diabetes
Medtronic
Scotland and UK
08.2022 - Current
- Partnering with the NHS to support capacity management and serve population health care need for those living with diabetes.
- Supporting trusts to meet National directives of diabetes health care delivery by NHSE.
- Engaging in change pathways based on clinical evidence, outcomes and solutions.
- Demonstrating Economic Reimbursement strategies with new procurement models.
- Using data analytics in decision making.
- Managing successful implementation and evalution of Carelink Premium and Galaxy in Scotland and England
- Working with UK and EMEA Health Economic Teams to produce tool kits to support sales team. Budget Impact tool, business case templates, and NICE guidance documents (TA943 resource tool)
Territory Manager / Senior Territory Manager
Medtronic Ltd
North East to York and Cumbria, North East to York and Cumbria
09.2013 - 08.2022
- Responsible to coordinate sales and clinical service provision to 35 accounts in the North East and Cumbria - Liaising with all NHS stakeholders to plan services in line with national policy to generate targeted improvement strategies and growth initiatives. Marked success with North East CGM Policy based on clinical evidence.
- Consistent, reliable and strong sales performance in a highly competitive market, winning Presidents Club and also Star Awards 3 times.
- Supporting the management of insulin pump initiation and follow up in both adult and paediatrics services with continue focus of health care outcome and value of product against competition.
- Benchmarking efficient practice regionally and providing lean management structure options to support demanding and developing services to achieve clinical care outcome.
- Coordinating guidance to trusts on finance framework packages in line with NHSSC.
- Working internally with the Government Affairs Manager and Health Economics Manager on policy development in line ICS focus - outcome, efficiency, evidence, costing, and reduction of long term complications.
- Partnership with marketing on a National Patient Voice Campaign .
- Working with European services and organising access to National NHS Education Platform Supported by NHS England - Digibete.
Diabetes Clinical Educator Medtronic
Medtronic Ltd
North East and Cumbria , North East and Cumbria
08.2009 - 09.2013
- Providing ongoing Education and Insulin pump initiation in 35 Diabetes care services, including continuous glucose monitoring, and software management.
- Working regionally with Adult, Transitional, Paediatric and Obstetric Diabetes Services to provide a structured clinical pathway to initiate Medtronic Diabetes products
- Providing Education to a variety of multidisciplinary teams and coordinating regional study day events - CSII and Carelink
- Research - Lead on planning and execution of Hypo Compass Study with Professor Shaw at Newcastle University Research Centre.
- Internally - Tollo New Hire Sales Educator
Senior Diabetes Specialist Nurse - Band 7
County Durham and Darlington NHS Trust - Base Durham
Durham, Durham
12.2008 - 08.2009
- Responsible to support junior members of the team and manage clinical demands of the Adult and transitional service.
- Set up the Adult Pump service at CDDFT 2007. Initiation of service and ongoing management, one year ahead of NICE guidance
- Streamlining CGM initiation and analysis via Carelink - staff education and coaching
- Formulating new care pathways within secondary care to demonstrate efficiency of service.
- Leading on coordination of Diabetes Inpatient Management
- Key member of Local Implementation Team (LIT Group) meetings with primary care, reviewing standards of care, current practises, budget, and future planning.
Diabetes Specialist Nurse - Band 6
County Durham and Darlington NHS Trust - base Durham
Durham, Durham
11.2003 - 12.2008
- Diabetes nurse providing the care to the variety of patients presented at the Adult Diabetes centre - Type 1, Type 2, Gestational, DKA, and inpatient management.
- Communicating and supporting patients and their families as outpatient or inpatient
- Teaching diabetes module in mandatory training across whole Trust.
- Management of nurse led transitional clinic with lead PDSN - specific 2 year programme to transition young people into adult services
- Working effectively with the whole MDT team
Critical Care Nurse - Intensive and Coronary Care
County Durham and Darlington NHS Trust - Base Durham
Durham, Durham
10.1995 - 11.2003
- Critical care nurse working in a specialist environment to manage multiple pathologies, both acute and chronic.
- Experienced in life support, artificial ventilation, dialysis, cardiac monitoring, central line management, arterial blood gas analysis, inotrope delivery, tracheotomy care, wound management, SC infusion sets, and feeding regimes - enteral and parental.
- Managing scenario's that required a caring, efficient and confident communication skill set
- Clinical team collaboration - supporting each other with debriefs and reflection
Education
Diploma of Higher Education - Adult Nursing
Teesside University
Middlesborough1995
Certificate of Higher Education - Education and Training Teaching Certificate - City and Guilds 730
New College Durham
Durham /1995 - /1996
Pathophysiology Degree Level Module
Teesside University
Middlesborough1998
Diploma of Higher Education - Bradford Diabetes Course
University of Bradford
Bradford /2003 - /2005
Extended Nurse Prescribing and Supplementary - Degree Module/level 3
University of Sunderland
Sunderland2006
Entrance Exam - Diabetes Knowledge and Medtronic Product Portfolio
Medtronic
London2009
Certificate of Higher Education - Healthcare Insight Hub for NHS Service Improvement
Wilmington Healthcare
UK /2021 -
Certificate of Higher Education - PRINCE 2 Foundation Project Management
Axelos
London 08.2022 - 11.2022
Certificate of Higher Education - Health Economics Evaluation
University of Oxford
Oxford 02.2025 - 03.2025
Skills
- Market access / intelligence - planning, execution, development, monitoring, analysis and assessment
- Persuasive negotiations and networking
- Customer acquisition and retention
- Lean management/executing vision
- Strong clinical knowledge base - multiple pathophysiology , therapy and treatment
- High level competitor knowledge
- In depth diabetes portfolio knowledge and application
- Health economics awareness
- National healthcare system comprehension (UK)
- Public health strategies
- Statistical interpretation / analysis
- Evidence-Based Practice
Timeline
Certificate of Higher Education - Health Economics Evaluation
University of Oxford
02.2025 - 03.2025
Strategic Partnership Manager Diabetes
Medtronic
08.2022 - Current
Certificate of Higher Education - PRINCE 2 Foundation Project Management
Axelos
08.2022 - 11.2022
Territory Manager / Senior Territory Manager
Medtronic Ltd
09.2013 - 08.2022
Diabetes Clinical Educator Medtronic
Medtronic Ltd
08.2009 - 09.2013
Senior Diabetes Specialist Nurse - Band 7
County Durham and Darlington NHS Trust - Base Durham
12.2008 - 08.2009
Diabetes Specialist Nurse - Band 6
County Durham and Darlington NHS Trust - base Durham
11.2003 - 12.2008
Critical Care Nurse - Intensive and Coronary Care
County Durham and Darlington NHS Trust - Base Durham
10.1995 - 11.2003
Diploma of Higher Education - Adult Nursing
Teesside University
Certificate of Higher Education - Education and Training Teaching Certificate - City and Guilds 730
New College Durham
/1995 - /1996
Pathophysiology Degree Level Module
Teesside University
Diploma of Higher Education - Bradford Diabetes Course
University of Bradford
/2003 - /2005
Extended Nurse Prescribing and Supplementary - Degree Module/level 3
University of Sunderland
Entrance Exam - Diabetes Knowledge and Medtronic Product Portfolio
Medtronic
Certificate of Higher Education - Healthcare Insight Hub for NHS Service Improvement
Wilmington Healthcare
/2021 -
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