Joanne Chappell

• Maintained projects & dry hire documentation.
• Managed daily administrative tasks to maintain smooth warehouse functioning.
• Explored new opportunities whilst maintaining focus on core responsibilities.
• Updated the Warehouse Management System regularly; ensured data accuracy at all times.
• Organised inventory, resulting in easy access and quick retrieval of items.
• Inspected & maintained dry hire warehouse stock & equipment.

Projects supported

Joy Awards Ceremony - Riyadh, KSA 2024-2025

Riyadh Season Opening Ceremony - Riyadh, KSA 2024

Asian Games Opening Ceremony - Lusail, Qatar 2023-2024

Dragone - Terhal production - Riyadh, KSA 2022-2023

Dragone - Terhal production test build - Dubai, UAE 2022

National Day 51 - ADNEC, Abu Dhabi, UAE 2022-2023

Expo City Main Stage - Dubai, UAE 2022-2023

Duties and Responsibilities

• Confirmed crew availability. Ensured that all crew had valid licenses, certificates, and PLI in place.
• Created crew planners and maintained accuracy throughout project to ensure targets were met.
• Raised & sent purchase orders & welcome packs for all crew.
• Maintained regular contact with crew providing 24/7 assistance.
• Researched local hotels & room availability. Negotiated discounts & complimentary services.
• Arranged all crew ground transportation (Hire cars, trains, taxis, flights, extra luggage/legroom, airport hotels etc)
• Completed applications for visa's and site accreditation. Assisted crew with mandatory covid apps and pre entry forms for entry into country and on to site.
• Arranged regular covid testing to adhere to client's/country's policy.
• Supported project management with hiring and purchasing requirements. Raised and submitted PO's and invoices. Maintained records of all petty cash and company card expenditure.
• Regularly updated project managers on crew allocation. Adjusted different team sizes to meet task demands and project progress
• Ensured all site paperwork was completed & uploaded.
• Ensured that all visitors, deliveries, collections to/from site had correct passes and vehicle permits in place.
• Liaised with catering teams to ensure crew welfare and individual needs & requirements were met.
• Maximised communication and transparency between clients, internal departments and stakeholders.

Projects supported

Foo Fighters UK Tour - Manchester, Birmingham, Glasgow.

Duties and Responsibilities

• Supported the Construction Manager on project delivery & the day to day running of the stage build team, crane drivers, truck drivers and local labour crew.
• Organised & coordinated the movement of crew & staging trucks efficiently between arenas, venue site, airports & hotels.
• Provided live updates and feedback to head office & the logistics department while on the road.
• Taking over from the staging delivery manager as the main point of contact for the local promoter & client.
• Conducted regular site inspections to ensure health and safety regulations were met & daily reports submitted.
• Produced condition reports of the stage after each build & break. Liaising with the yard operation team to fix any issues & obtain missing or damaged kit.
• Ensured all site paperwork was completed & uploaded. Generated reports to evaluate & improve future stage build strategies.
• Supported Construction Manager with hiring and purchasing requirements. Maintained records of all petty cash and company card expenditure.
• Demonstrated respect, friendliness and willingness to help wherever needed. Maintained regular contact with crew providing 24/7 assistance.

• Built relationships with clients through bespoke care and advice. Assessed financial strength and credit-worthiness, evaluating individual criteria to determine most appropriate products.
• Ensured all documentation was submitted correctly and compliant with legislation.
• Facilitated smooth mortgage application process by maintaining regular contact with clients, lenders, estate agents and solicitors.

• Proprietor of small portfolio consisting of 10 residential properties, 1 commercial unit.
• Built and maintained good working relationships with tenants, liaising on property inspections, scheduling required maintenance, repairs, other updates as required.
• Manage property documents for permanent accounting records/regulatory requirements.
• Registered & completed mandatory training for licensing as landlord and agent with Rent Smart Wales.
• Completed various refurbishments/renovation projects, ensuring timely completion for enhanced profits.

• Launched own business from scratch & implemented a comprehensive social media marketing strategy to raise brand awareness and build interest.
• Established new customer accounts through perseverance, dedicated cold calling, site visits and exceptional service.
• Managed staff hiring and training, ensuring abilities to consistently meet quality standards.
• Managed all logistics for route planning.
• Processed Sage accounts, payroll and Vat returns.