Joanna Window

Administrator and customer service expert who has worked within a corporate and small business environment.

Successful and accurate in completion of administration tasks and completion of work to deadlines.

Multi platform working with emails, phone calls, social media and databases. Registering correct information to produce effective workflows.

Excellent customer satisfaction and positive feedback on customer experience. Warm and welcoming persona with a helpful outlook

Correct handling of regulatory defined processes for complaints or negative sentiment from customers.

Collaboration and clear communications across other divisions of business or stakeholders.

Continuous improvement contributions and actively participated in making processes easier and more user friendly.

Active team participation and supportive to other members of team working in a collaborative and cheerful workplace.