Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Joanna Thomas

Cardiff,glamorg

Summary

Looking to take on challenging new roles, harnessing interpersonal skills and a problem-solving mindset. Driven to deliver high-quality service, leveraging a background in customer relationship management, call handling, and scheduling. Proficient in database and schedule management, office administration, and Microsoft Office. Demonstrates excellent teamwork and collaboration skills alongside strong analytical abilities. Fluent in Welsh as a second language, aiming to leverage these competencies to contribute effectively to organisational goals.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

teaching assistant

team educate agency
2025.02 - 2025.04

Business development consultant

t2 group
2024.12 - 2025.02

solo artist/shift leader

Haven entertainment
2023.07 - 2024.11

Christmas elf/singer

Bluestone resort
2023.11 - 2024.01

Waitress/barista

Melin Tregwynt
2021.06 - 2022.12

chip shop caterer

HOOKED@31
2017.02 - 2020.09

Education

Performing Arts level 3 -

Pembrokeshire collage
2018.01 - 2020.01

BA(hons) - Musical Theatre triple threat

University of Chichester
2020.01 - 2023.01

A-Levels - English

Ysgol Bro Gwaun

A-Levels - History

Ysgol Bro Gwaun

GCSEs - English

Ysgol Bro Gwaun

GCSEs - Maths

Ysgol Bro Gwaun

GCSEs - Science

Ysgol Bro Gwaun

GCSEs - Welsh

Ysgol Bro Gwaun

Skills

  • Customer relationship management
  • Call handling/scheduling experience
  • Database management
  • Schedule management
  • Microsoft Office
  • Office administration
  • Teamwork and collaboration
  • Strong analytical skills
  • Welsh second language

Languages

Welsh
Elementary

Affiliations

  • Musical Theatre with a singing teacher job on the weekends.
  • Walking and Running

Timeline

teaching assistant

team educate agency
2025.02 - 2025.04

Business development consultant

t2 group
2024.12 - 2025.02

Christmas elf/singer

Bluestone resort
2023.11 - 2024.01

solo artist/shift leader

Haven entertainment
2023.07 - 2024.11

Waitress/barista

Melin Tregwynt
2021.06 - 2022.12

BA(hons) - Musical Theatre triple threat

University of Chichester
2020.01 - 2023.01

Performing Arts level 3 -

Pembrokeshire collage
2018.01 - 2020.01

chip shop caterer

HOOKED@31
2017.02 - 2020.09

A-Levels - English

Ysgol Bro Gwaun

A-Levels - History

Ysgol Bro Gwaun

GCSEs - English

Ysgol Bro Gwaun

GCSEs - Maths

Ysgol Bro Gwaun

GCSEs - Science

Ysgol Bro Gwaun

GCSEs - Welsh

Ysgol Bro Gwaun
Joanna Thomas