Looking to take on challenging new roles, harnessing interpersonal skills and a problem-solving mindset. Driven to deliver high-quality service, leveraging a background in customer relationship management, call handling, and scheduling. Proficient in database and schedule management, office administration, and Microsoft Office. Demonstrates excellent teamwork and collaboration skills alongside strong analytical abilities. Fluent in Welsh as a second language, aiming to leverage these competencies to contribute effectively to organisational goals.