Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Joanna Thomas

Cardiff,glamorg

Summary

Looking to take on challenging new roles, harnessing interpersonal skills and a problem-solving mindset. Driven to deliver high-quality service, leveraging a background in customer relationship management, call handling, and scheduling. Proficient in database and schedule management, office administration, and Microsoft Office. Demonstrates excellent teamwork and collaboration skills alongside strong analytical abilities. Fluent in Welsh as a second language, aiming to leverage these competencies to contribute effectively to organisational goals.


Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

teaching assistant

team educate agency
02.2025 - 04.2025

Business development consultant

t2 group
12.2024 - 02.2025

solo artist/shift leader

Haven entertainment
07.2023 - 11.2024

Christmas elf/singer

Bluestone resort
11.2023 - 01.2024

Waitress/barista

Melin Tregwynt
06.2021 - 12.2022

chip shop caterer

HOOKED@31
02.2017 - 09.2020

Education

Performing Arts level 3 -

Pembrokeshire collage
01.2018 - 01.2020

BA(hons) - Musical Theatre triple threat

University of Chichester
01.2020 - 01.2023

A-Levels - English

Ysgol Bro Gwaun

A-Levels - History

Ysgol Bro Gwaun

GCSEs - English

Ysgol Bro Gwaun

GCSEs - Maths

Ysgol Bro Gwaun

GCSEs - Science

Ysgol Bro Gwaun

GCSEs - Welsh

Ysgol Bro Gwaun

Skills

  • Customer relationship management
  • Call handling/scheduling experience
  • Database management
  • Schedule management
  • Microsoft Office
  • Office administration
  • Teamwork and collaboration
  • Strong analytical skills
  • Welsh second language

Languages

Welsh
Elementary

Affiliations

  • Musical Theatre with a singing teacher job on the weekends.
  • Walking and Running

Timeline

teaching assistant

team educate agency
02.2025 - 04.2025

Business development consultant

t2 group
12.2024 - 02.2025

Christmas elf/singer

Bluestone resort
11.2023 - 01.2024

solo artist/shift leader

Haven entertainment
07.2023 - 11.2024

Waitress/barista

Melin Tregwynt
06.2021 - 12.2022

BA(hons) - Musical Theatre triple threat

University of Chichester
01.2020 - 01.2023

Performing Arts level 3 -

Pembrokeshire collage
01.2018 - 01.2020

chip shop caterer

HOOKED@31
02.2017 - 09.2020

A-Levels - English

Ysgol Bro Gwaun

A-Levels - History

Ysgol Bro Gwaun

GCSEs - English

Ysgol Bro Gwaun

GCSEs - Maths

Ysgol Bro Gwaun

GCSEs - Science

Ysgol Bro Gwaun

GCSEs - Welsh

Ysgol Bro Gwaun
Joanna Thomas