Joanna Simmons
Kings Hill,Kent
Summary
Excellence Driven, proactive & able to meet & exceed targets.
Ability to communicate clearly & professionally at all levels.
Enjoys acting on own initiative & also part of a team.
Overview
27
27
years of professional experience
Work History
Small business owner
Fetch n Feed
Kings Hill, Kent
07.2015 - Current
- Devised pricing policies that attracted a wider customer base.
- Managed daily operations for smooth functioning of the business.
- Managed financial accounts.
- Established positive relationships with clients through exceptional service delivery.
Relocated to Singapore
Family Relocation
03.2011 - 11.2014
Sales coordinator
St Regis
Kemsley, Kent
12.2009 - 09.2010
- Customer service
- Account Management.
- Liaised regularly with mill, customers, logistics department & sales team to ensure timely deliveries.
- Order processing & report generating.
Support Centre Team Leader
Philips Healthcare
Reigate, Kent
11.2002 - 11.2009
- Successfully managed team of 7 - Coordinated daily tasks including planning & logistics.
- Efficient & professional liaison with internal & external customers.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Improved customer satisfaction through close collaboration with the team.
- Ensured KPIs were met.
- Escalating & resolving any issues that arose.
- Provided ongoing support, training & induction to other team members & new starters.
Prize Payout Administrator
Camelot Group PLC
Reigate, Surrey
07.2002 - 11.2002
- Relationship management & maintaining absolute confidentiality of major lottery winners.
- Assisted in planning & execution of regional charitable events.
- Provided administrative support to Regional Centre Manager & sales executives.
Independent Travel
The World
01.2002 - 06.2002
Customer service team leader
Messer Uk Ltd
Reigate, Surrey
09.1999 - 10.2001
Customer service representative
HSBC UK
Dorking, Surrey
10.1998 - 09.1999
Education
A-Levels -
Oxted County School
Oxted, SurreyGCSEs - 11 Grade A-C
Oxted County School
Oxted, SurreySkills
- Calm & Professional work ethic
- Strong team player
- High attention to detail
- Excellent communication at all levels
Timeline
Small business owner
Fetch n Feed
07.2015 - Current
Relocated to Singapore
Family Relocation
03.2011 - 11.2014
Sales coordinator
St Regis
12.2009 - 09.2010
Support Centre Team Leader
Philips Healthcare
11.2002 - 11.2009
Prize Payout Administrator
Camelot Group PLC
07.2002 - 11.2002
Independent Travel
The World
01.2002 - 06.2002
Customer service team leader
Messer Uk Ltd
09.1999 - 10.2001
Customer service representative
HSBC UK
10.1998 - 09.1999
A-Levels -
Oxted County School
GCSEs - 11 Grade A-C
Oxted County School
Similar Profiles
Ahmed EltoukhyAhmed Eltoukhy
Transportation Manager at Star Feed for Poultry, Feed, Import and ExportTransportation Manager at Star Feed for Poultry, Feed, Import and Export
Josh Suarez FigueroaJosh Suarez Figueroa
Warehouse Operations Supervisor at Fetch Package Inc.Warehouse Operations Supervisor at Fetch Package Inc.
Brian BenavidesBrian Benavides
Customer Service Representative at FetchCustomer Service Representative at Fetch
Joe TempertonJoe Temperton
Work Experience at NHS - MTW TrustWork Experience at NHS - MTW Trust
Laura RatcliffeLaura Ratcliffe
Project Support co-ordinator at TrooliProject Support co-ordinator at Trooli