Hi, I’m
Joanna Ridley
Wickford,Essex
Summary
Accurate, assertive and adaptable Administrator who can effectively multi-task in challenging situations and meet critical deadlines with a positive attitude.. Organised with professional appearance and communication skills. Focused on helping office meet demands with impeccably managed files, meetings and schedules. Advanced with software and ready to pick up new skills to meet team objectives. Willingness to take on added responsibilities to meet team goals.
Overview
23
years of professional experience
6
years of post-secondary education
Work history
The Orion Publishing Group LimitedLondon
Creative Services Manager
09.2021 - Current
Job overview
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Analysed operations data to identify process gaps and successfully implement change.
The Orion Publishing GroupLondon
Studio Manager
05.2017 - 09.2021
Job overview
- Oversaw studio operations, coordinating daily workflow to meet required objectives.
- Utilised job tracking systems to measure project progress against set goals.
- Performed cost-benefit analysis on supplier quotes and negotiated preferred rates, leading to cost savings.
- Organised work schedules to meet demanding production goals.
- Worked with staff across design studios, facilitating completion of print projects within set deadlines.
- Oversaw print projects from start to completion, managing and allocating project budgets.
The Orion Publishing Group LimitedLondon
Design Administration Manager
02.2006 - 05.2017
Job overview
- Controlled, monitored and documented administrative processes and procedures.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Partnered collaboratively with other departments to determine optimum schedules for special projects.
- Updated office management on team's activities and progress at weekly meetings.
- Created and submitted progress reports to upper management.
- Designed strategic schedules, rotas and workloads to promote productivity.
- Input current metrics into tracking documents and spreadsheets and prepared reports.
- Resolved issues as they arose for smooth daily management of administrative operations.
The Orion Publishing Group LimitedLondon
Design Admininstration Assistant
04.2001 - 02.2006
Job overview
- Maintained positive and supportive attitude within team environment to foster collaboration.
- Helped to manage design process from concept to completion, meeting project timelines and budgets.
- Shadowed senior designers to gain knowledge and expertise.
- Assisted managers in compiling and organising materials for meetings.
- Kept and maintained accurate filing system for preservation of office information.
- Acted as main contact for staff and clients.
- Planned and scheduled meetings, creating agendas and minutes as needed.
- Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
- Assisted with financial tracking and budget enforcement by approving financial expenditures.
- Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
- Organised travel and accommodations arrangements within assigned budgets.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Typed and proofread documents with zero errors.
- Organised tasks by level of urgency and importance to make best of use time and resources.
- Contributed to harmonious and productive office environment by building positive relationships with coworkers.
- Created and maintained logical and orderly digital filing system for impeccable record keeping.
- Established improved workflows to maximise communication and efficiency.
Education
Keele UniversityKeele
Bachelor of Arts from English and French
09.1996 - 06.2000
The Bromfords School and Sixth Form CollegeWickford
A-Levels from English, French, Geography, General Studies
09.1994 - 06.1996
The Bromfords School and Sixth Form CollegeWickford
GCSEs from 11 Subjects
Skills
- High-value project management
- Advanced computer skills
- Report analysis
- Conference planning
- Dedicated team player
- Accurate and detailed
- Customer friendly
- Excel proficiency
- Spreadsheet management
- Expense management
- Database management
- Self-directed
- Anticipation planning
- Excellent communication skills
Languages
French
Upper intermediate
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Creative Services Manager
The Orion Publishing Group Limited
09.2021 - Current
Studio Manager
The Orion Publishing Group
05.2017 - 09.2021
Design Administration Manager
The Orion Publishing Group Limited
02.2006 - 05.2017
Design Admininstration Assistant
The Orion Publishing Group Limited
04.2001 - 02.2006
Keele University
Bachelor of Arts from English and French
09.1996 - 06.2000
The Bromfords School and Sixth Form College
A-Levels from English, French, Geography, General Studies
09.1994 - 06.1996
The Bromfords School and Sixth Form College
GCSEs from 11 Subjects
/1994
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