Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Page

Desborough,Northants

Summary

Highly adaptable and organised with a strong ability to multi-task in time-sensitive environments. Good customer service skills, maintaining a calm and positive attitude under pressure while maintaining health and safety standards. Committed to delivering efficient and effective results, with a proactive approach to problem-solving and committed to providing a safe, productive workplace. Works very well as part of a team and also strong ability to self motivate and work alone.

Overview

21
21
years of professional experience
9
9
years of post-secondary education

Work History

Chef de partie and Front of House/Bar

White Horse Inn
Stoke Albany, Northants
10.2021 - Current

Chef de Partie duties

. Creating new daily special dishes and general menu item food preparation.

. Liaising with The Head Chef and front of house team on a daily basis to discuss the menu specials, composition of the dishes and any associated allergens.

. Stock control and rotation.

. Ensuring the food hygiene regulations are adhered to and updating operation procedures where necessary to incorporate new working practices or changes in legislation.

. Maintaining COSHH records.

. Training new staff members.

. Ordering of kitchen supplies i.e. edible and non edible kitchen supplies

. Maintaining stock levels and reducing food waste wherever possible.

. Ensured cleanliness in the kitchen to maintain health and safety standards.

. Ensure quality standards are met to when serving dishes.

Front of House/Bar work duties

. Customer facing bar and waiting duties.

. Answering telephone calls regarding room bookings, table reservations, function enquiries & general enquiries.

. Updating our room booking system on a daily basis

. Taking payments for room reservations and functions.

. Maintaining all internal paperwork.

. Ordering and maintaining bar/drinks stock.

. Stock rotation.

Barmaid

The Old Works
Desborough, Northants
08.2011 - 10.2021

Barmaid duties

. General bar duties from greeting customers, serving drinks and taking payments via cash or card transactions.

. Managed stock levels to avoid unnecessary wastage or shortages.

. Handled challenging situations calmly and resolving issues promptly.

. Closing duties including balancing of tills, ensuring the venue was ready for business the following day and locking the venue.

. Maintaining cleanliness of the bar areas.


Chef and Barmaid

White Horse Inn
Stoke Albany, Northants
04.2004 - 04.2010

Chef duties

. Preparation of menu items for the day.

. Cleaning and maintaining hygiene standards in the kitchen and associated food areas.

. Preforming daily opening and closing procedures ie accepting and putting away all deliveries and closing the kitchen after service by making sure all items are correctly stored, equipment cleaned and switched off where necessary and all areas are cleaned ready for the following days service.


Barmaid Duties

. Greeting and serving drinks to customers.

. Taking cash and card payments

. Maintaining stock levels

. Receiving and checking deliveries and stock rotation.

. Maintaining cleanliness in all areas of the bar


Education

NVQ Level 3 - Chef de Partie

Hit Training
Leicester
06.2022 - 05.2024

NVQ Level 2 - Catering and Hospitality

Gity & Guilds
06.2006 - 05.2008

GCSEs - Maths, English, Combined Science, French, Business, Design & Textiles & Drama

Montsaye Academy
Rothwell
09.2000 - 06.2005

Skills

Ability to multi-task a time sensitive environment

Adaptable

Calm under pressure

Health and safety consciousness

Customer service oriented

Positive attitude

Organised



Timeline

NVQ Level 3 - Chef de Partie

Hit Training
06.2022 - 05.2024

Chef de partie and Front of House/Bar

White Horse Inn
10.2021 - Current

Barmaid

The Old Works
08.2011 - 10.2021

NVQ Level 2 - Catering and Hospitality

Gity & Guilds
06.2006 - 05.2008

Chef and Barmaid

White Horse Inn
04.2004 - 04.2010

GCSEs - Maths, English, Combined Science, French, Business, Design & Textiles & Drama

Montsaye Academy
09.2000 - 06.2005
Joanna Page