Joanna Miles

My current position covered a wide variety of roles, including data entry, payroll processing, and HR responsibilities, along with bookkeeping and financial record-keeping tasks.

• Completed data entry tasks with high attention to detail, ensuring error-free records were maintained.
• Oversaw invoicing and billing tasks, maintaining financial transparency in the office.
• Utilised Microsoft Excel and Google Sheets to manage spread sheets and reports on company metrics.
• Streamlined office procedures, implementing new systems
• Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
• Processed end-of-year returns to comply with HMRC regulations.
• Prepared and submitted detailed tax returns, ensuring compliance with HMRC regulations.

Worked within a home from home childcare setting, providing care for young children. I left to continue my career within data entry once my son was at school.

• Helped maintain records accurately keeping track of each child's progress over time.
• Supported childminder in providing engaging activities
• Maintained a safe and clean environment for children
• Established positive and respectful relationships with children and their families

Managed data entry, invoicing, payment reconciliation, and client account maintenance within a fast-paced medical billing environment. Left for maternity leave

• Accurately created and raised invoices to large companies
• Recorded and reconciled payments received on the bespoke medical billing software
• Maintained client relationships and provided financial reports

Established and ran my own Childminding business, providing childcare to young children in line with the early years curriculum, whilst maintaining accurate paperwork associated with being self employed. I closed the business as I didn't need to be at home as much for children.

• Maintained detailed records of each child's progress and behaviours.
• Prepared accurate end of year reports for HMRC compliance
• Provided physical care for infants
• Created a stimulating environment that encouraged learning and exploration.

Worked for a children's charity, providing play experiences for young children. I left due to redundancy.

• Created invoices and managed financial records
• Coordinated play opportunities for children
• Assisted with grant applications

Working for Xerox my job role was daily data entry from a range of European contracts. Left for maternity leave.

• Efficiently entered accurate and precise details from contracts
• Thoroughly checking all entries, including other people inputs
• Involved with the design, testing and training of a new data base
• Set up new contracts

Customer Service representative for Vodafone Retail.

• Assisted customers, processed payments, and increased sales
• Ensured smooth running of operations with timely preparation of reports.
• Performed administrative duties contributing towards smooth store operations.