Joanna Krawczyk

Career Break | Professional Development & Family Management London | May 2017 – Present

• Management & Logistics: Successfully managing complex household operations, including logistics and multi-level budgeting in fast-paced environment.
• Professional Development: Actively enhancing professional qualifications through AAT (Level 1 & 2) training in London, focusing on UK accounting standards and financial controls.
• Entrepreneurship & Crisis Management: Developing Sole-Trader business while expanding knowledge in strategic management, effective crisis management, and problem-solving.

• Assisted customers with product selection to ensure satisfaction.
• Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
• Communicated daily offers to customers, promoting in-store deals and discounts.
• Upheld company policies whilst interacting with customers to maintain brand reputation.

• Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
• Stocked shelves regularly for easy access to products by customers.
• Dealt effectively with customer complaints, resolving issues professionally and amicably.
• Increased sales through suggestive selling techniques.

• Followed legal procedures ensuring optimal institutional purchases.
• Processed documentation and maintained accurate databases.
• Handled professional correspondence via telephone, email, and face-to-face.
• Participated in meetings and contributed to development of new practices.
• Consistently achieved short and long-term targets.

• Executed research equipment procurement for large-scale EU-funded projects.
• Maintained highest standards of integrity, accuracy, and legal compliance with European and national law.

• Launched career in public procurement.
• Developed meticulousness while working under time and environmental pressure.
• Collaborated with team to achieve common organizational goals.

• Performed detailed document analysis ensuring strict compliance with legal requirements and internal procedures.
• Maintained extraordinary focus on detail while processing complex regulatory records.