Joanna Hanasz
London,County Londonderry
Summary
Dedicated professional with expertise in compassionate caregiving, mental health understanding, and dementia awareness. Demonstrates strong ethical standards and a commitment to exercise encouragement, fostering well-being in diverse care settings. Aspires to contribute to impactful caregiving roles that prioritise dignity and holistic support for individuals.
Compassionate individual with strong interpersonal and communication skills, demonstrating excellent patience and empathy. Possesses solid background in active listening and problem-solving, ensuring meaningful and supportive interactions. Committed to enhancing well-being and quality of life for those in need.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Companion
Private
Fulham, Hammersmith and Fulham
05.2021 - Current
- Monitored health conditions by tracking medication intake and noting changes.
- Observed behavioural changes by monitoring client's mood swings and reactions to situations.
- Planning, organizing day to day activities.
- Established trustful relationships through attentive listening and empathetic communication.
- Assisted in daily activities, improved quality of life.
- Provided emotional support during difficult times, fostered resilience and positivity.
- Managed household chores for a clean and organised living space.
- Advocated on behalf of the client when dealing with healthcare professionals for better care management.
- Transported clients to appointments, ensured timely medical consultations.
- Prepared nutritious meals to improve client's overall health.
- Facilitated a welcoming environment by maintaining a positive and upbeat attitude.
- Maintained client's comfort for enhanced well-being.
eBay seller
Private
London, Surrey
04.2018 - 04.2021
- Boosted customer satisfaction by providing exceptional service and timely responses to queries.
- Handled returns professionally, offering refunds or replacements as per policy guidelines.
- Kept up-to-date with eBay policies for compliance and maximised selling opportunities.
- Utilised eBay's promotional tools to highlight available products.
- Resolved disputes effectively, resulting in positive feedback from customers.
- Analysed marketplace trends to ensure competitive product pricing strategies.
Cleaning Company
Private
East Sheen, Richmond upon Thames
02.2014 - 12.2017
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Nanny
Private
Richmond, Richmond upon Thames
03.2009 - 07.2014
- Managed behavioural issues sensitively, fostering respect and good manners in children.
- Encouraged outdoor play regularly to promote physical activity and health.
- Assumed total responsibility of home during parents' absence demonstrating trustworthiness.
- Maintained secure, child-friendly environments with engaging activities and outdoor play.
- Prepared nutritious meals, promoting healthy eating habits amongst children.
- Established positive relationships with parents to ensure consistent child-rearing practices.
Education
A-Levels -
Liceum Ogolnoksztalconce
Koszalin, Poland 09.2003 - 06.2006
Skills
- Strong ethical standards
- Exercise encouragement
- Compassionate caregiving
- Mental health understanding
- Dementia awareness
Affiliations
- Mountain biking
- Skiing
- Hiking
- Camping, backpacking
Timeline
Companion
Private
05.2021 - Current
eBay seller
Private
04.2018 - 04.2021
Cleaning Company
Private
02.2014 - 12.2017
Nanny
Private
03.2009 - 07.2014
A-Levels -
Liceum Ogolnoksztalconce
09.2003 - 06.2006
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